Opinion – Page 103
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OpinionOpinion: Brexit will mean fewer, better stores – plus more tourists
As retailers’ capex budgets come under close scrutiny following very recent events, what will be the likely outcome in our towns and cities?
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OpinionAnalysis: Three trends that will dominate retail in 2026
As the merging of the physical and online worlds continues to gather pace, CACI’s Alex McCulloch examines how retail will look in ten years’ time.
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OpinionBlog: Forget about drones, for speedy delivery use the trusty push bike
Sainsbury’s is using bicycles and an app service to bring busy customers in the capital their grocery orders in a super-speedy time.
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OpinionRetail surgery: How can retailers increase customer communication?
How can retailers increase customer communication?
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OpinionOpinion: John Lewis reminds us that values deliver commercial success
Rarely has retail been seen in such an unflattering light as over the past few weeks, from trouble at BHS, Sports Direct and My Local.
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OpinionOpinion: Shoppers love Amazon but will they flock to buy the Fresh offer?
“I love Amazon but…” seems to be the view of many US customers who have had a while to road test the etail mammoth’s Fresh grocery service.
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OpinionOpinion: In the wake of the Brexit vote, will the economy now collapse?
Following the referendum the UK economy faces some tough challenges, but the next few years could be less severe than many are predicting.
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Opinion
Opinion: Radical insolvency review could ensure more retailer rescues
As insolvency laws come under greater scrutiny than ever following high profile collapses, what might come of the review into the framework?
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OpinionOpinion: In today's retail environment it makes business sense to be inspired
“There are three billion women in the world who don’t look like supermodels and only eight that do.”
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Opinion
Opinion: My Local couldn’t move fast enough in cutthroat convenience sector
My Local and its founder Mike Greene were always facing an uphill battle to transform a struggling food business into a successful one.
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OpinionOpinion: Service never sleeps in the age of social media
Speedy responses on social media shouldn’t be confused with fixing the issues, argues Screwfix chief executive Andrew Livingston.
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OpinionOpinion: The true cost of omnichannel and the importance of data
To keep up with Amazon, many retailers have made knee-jerk moves into omnichannel retail at the cost of profit. Can data deliver both?
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OpinionOpinion: Brexit blues for retail as investors fret over impact
The least surprising thing about last week’s vote for the UK to leave the European Union was the impact that it had on retailers’ shares.
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OpinionOpinion: How Brexit might change consumers’ shopping habits
Following the Brexit vote, retailers will be keen to attempt to fathom how shoppers might behave in the short term.
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Opinion
Opinion: A question put to Sir Philip Green that could restore public trust
The parliamentary inquiries into BHS and Sports Direct do not show the side of the retail business that Peter Williams recognises.
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Opinion
Opinion: Brexit could provide an opportunity for Continental retailers
UK plc may be damaged goods for some but misfortune has a habit of presenting opportunity, which is why Continental retailers should act fast.
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OpinionSir Ian Cheshire: Mentoring helps women get ahead in retail
It’s easy to forget that gender diversity is still an issue, especially in the retail industry, so a recent report comes as quite a shock.
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OpinionOpinion: What the vote to leave the EU will mean for retail
Despite overwhelming business support to remain in the EU, the UK has voted to leave, which will cause uncertainty for retail.
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OpinionBlog: Strengthening the delivery network to boost choice and convenience
Hermes’ head of marketing explains how the delivery firm is improving customer satisfaction levels and enhancing the brand experience.
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OpinionRetail surgery: Is private equity beneficial for retailers?
Is private equity beneficial for retailers?















