Fast-fashion retailer New Look has launched a one-hour, consumer-controlled delivery option, in partnership with delivery company DPD.
Shoppers are able to choose a one-hour delivery slot anytime between 11am and 5pm during the following seven days.
Customers are notified by text or email of their next day, one-hour delivery window. Until now this slot has been determined by DPD, without giving customers a choice.
Precise customers will now be able to choose to accept the original delivery slot via the notification, or select their preferred delivery day and their one-hour delivery slot via DPD’s in-flight option.
New Look UK and Ireland managing director Danny Barrasso termed the partnership “the ultimate convenience in online shopping”.
He added: “New Look is constantly looking at ways to improve our customers’ online journey. By working with DPD and launching Precise our customers can now select their own one-hour timeslot for next-day delivery – making it seamless, efficient and flexible.”