Oliver Vernon-Harcourt
Oliver Vernon-Harcourt leads on consumer trends in Europe and works with clients to understand the major consumer, technology, environmental, and industry changes taking place across society and the knock-on implications for their businesses in the short, medium, and long term. In the UK, he leads Deloitte’s retail and consumer products industry group and, together with his team, brings the best of Deloitte’s broad range of services to businesses both large and small.
Opinion‘1990s reloaded – why retailers need to respond to the AI revolution’
The ‘90s fundamentally changed consumer behaviour, and the same is happening again. Retailers have an opportunity to learn from the disruption of the last few decades, believes Deloitte’s Oliver Vernon-Harcourt