All Multichannel articles – Page 82
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NewsRetail bosses forecast improved sales and returning consumer confidence
Retailers believe the UK is through the worst of the economic turmoil and 2015 will see improved sales and greater consumer confidence.
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AnalysisStart-up of the week: Mobile gamification platform 3radical
Start-ups in retail technology are growing quickly and Retail Week is highlighting some of the best. This week 3radical is in the spotlight.
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AnalysisAnalysis: Christmas trading figures show the great retail divide
The festive season’s results inevitably have winners and losers, but this year’s OC&C Christmas Trading Index shows the gulf between them.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending January 27, 2015: The average online price per item and percentage of products on markdown from the top womenswear retailers.
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OpinionComment: Lessons from Christmas 2014 – five ways to avoid delivery chaos
Retailers’ multichannel system were run to capacity over the Christmas period, resulting in online chaos and customer service failures.
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AnalysisPeople: Who changed jobs in December - retail's top people moves
For many people a new year marks the opportunity for a new start, with careers very much in the forefront of many people’s thoughts.
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NewsMarks & Spencer launches coffee stamp card app to drive customer loyalty
Marks & Spencer has teamed up with Eagle Eye Solutions to test a mobile coffee stamp card app to reward customers for their loyalty.
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NewsStore gallery: Decathlon tests first click-and-collect store in London Tube station
Decathlon aims to raise brand awareness with its standalone click-and-collect format, which it is trialling in Old Street Tube station in London.
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AnalysisAnalysis: Trago Mills and fifty years of a Cornish firebrand
Long before pound shops were growing on the high street, a Cornish entrepreneur was pioneering a new form of discount retailing.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending January 20, 2015: The average online price per item and percentage of products on markdown from the top womenswear retailers.
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OpinionComment: Dixons Carphone shows the way in adapting to changing shopper habits
Mergers frequently have a habit of failing to deliver the promised benefits, but not Dixons Carphone.
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NewsThorntons hails 'outstanding' Christmas retail performance as sales jump
Thorntons has hailed an ‘outstanding’ Christmas in its retail division as its like-for-like sales leapt during December.
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OpinionComment: John Lewis IT boss - NRF is like 'Toys R Us' for retailers
I write these words somewhere over the Atlantic on the way back from NRF – the US ‘Big Retail Show’ which is increasingly the big ‘Global Retail Show’ in New York.
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NewsMountain Warehouse's Christmas sales soar on bricks-and-clicks strategy
Mountain Warehouse saw sales soar over the Christmas period, driven by the outdoor clothing retailer’s bricks-and-clicks strategy.
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AnalysisCES report: Smart technology coming of age for retailers
Technology unveiled at the Consumer Electronics Show points to a connected future that has implications for retailers and consumers alike.
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AnalysisAnalysis: How delivery chaos took the shine off Christmas
Retailers were caught out by high delivery demand over Christmas as Black Friday and Cyber Monday put strain on fulfilment systems.
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NewsUK online retail sales exceed £100bn for first time in 2014
The latest figures from the IMRG Capgemini e-Retail Sales Index reveal that online sales in the UK exceeded £100bn for the first time in 2014.
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AnalysisNRF videos: Five great innovations from around the NRF exhibition hall
NRF is full of innovative ideas and the event provides a snapshot of the best the industry has to offer. Here are a few of the technologies on show.
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NewsSuperGroup records "strong" Christmas as third-quarter sales rise
SuperGroup posted strong like-for-like growth over the Christmas trading period, as sales rose 12.4% over the quarter ended January 10.
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NewsNRF: 'Same-day delivery isn't for everyone' says Toys R Us omnichannel head
Toys R Us’ omnichannel boss says some retailers should hold back from same-day delivery because customer expectations will reach a “tipping point”.