All Multichannel articles – Page 220
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OpinionSmart cookies
Consumer expectations continue to run ahead of what retailers are delivering. But they clearly show what your customers want from multichannel services.
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NewsMarks & Spencer ramps up its multichannel offer
Multichannel sales climb 27% to £413m, bringing £500m target in sight
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NewsSweaty Betty to put on pounds via multichannel
Womenswear sports specialist Sweaty Betty is focusing on a multichannel push for growth, in preference to store expansion.
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NewsShop Direct outsourcing to impact 160 jobs
Home shopping business Shop Direct Group is planning to outsource some of its IT and network capabilities which will impact 160 jobs in the business.
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NewsHMV shuffles management team
HMV has made two senior management appointments as the retailer continues its “strategic development as a multichannel entertainment brand”.
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NewsPoundstretcher opens transactional website
Discount retailer Instore, which trades as Poundstretcher, has launched a transactional website selling items from 99p up to £150.
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OpinionWhy we must get everyone online
Get more people to interact with government online and save billions, says Martha Lane Fox
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NewsM&S confident of profits from mobile shoppers
Marks & Spencer expects its optimised website for mobile phones to become profitable “very quickly” as its customers take advantage of the convenience of the offer.
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NewsAurora hires ex-Asos man as online chief
Aurora Fashions has appointed former Asos marketing chief Hash Ladha to the newly created role of group multichannel director.
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NewsMarks & Spencer launches mobile-optimised website
Marks & Spencer has launched a new version of its website optimised for use on mobile phones.
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NewsFlying Brands sales start to pick up
Jersey-based home shopping group Flying Brands will say at its AGM today that sales in its garden division in the year to May 7 hit £10.3m, down slightly on the £10.5m for the same period last year.
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AnalysisWhat’s waiting in Marc Bolland’s in-tray at M&S?
Dutchman Marc Bolland takes the reins this week at M&S. We look at the big questions facing him as he moves into the Paddington hot seat
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NewsAsos to launch global marketplace for shoppers to sell second-hand clothing
Asos chief executive Nick Robertson has vowed to create a different way for shoppers to sell second-hand clothes when it launches its Marketplace website later this year.
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NewsArgos taps World Cup fever with microsite launch
Argos has launched a microsite to capitalise on “huge” public interest in the World Cup.
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OpinionGuiding the guidelines
Two recent examples of draft guidelines relating to ecommerce show why retailers must be prepared to lobby if they don’t want to be stuck with unworkable rules.
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NewsNext remains ‘cautious’ as sales grow 4.1%
Total sales at Next grew 4.1% excluding VAT in the 13 weeks to May 1 but it said it remained “cautious” for the year ahead.
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News
QVC to extend reach with late-night ITV slot
TV shopping giant QVC will broadcast in a new night slot on ITV after rules came into effect allowing terrestrial TV stations to run teleshopping during late-night hours.
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AnalysisRetail’s fastest growing sales channel
Multichannel has gone from being virtually non-existent to an increasingly powerful weapon for retailers in the past decade - and now cross-channel selling is the ultimate goal
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NewsN Brown to launch health and beauty site
N Brown will launch its first dedicated health and beauty site this year, after reporting full-year profits for the home shopping group that exceeded expectations.
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NewsAsda guns for share with price guarantee
Asda this week fired the latest salvo in the supermarket price war with the launch of a price guarantee as it tries to stem its market share decline.

















