All Multichannel articles – Page 177
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NewsPoundstretcher: Taking advantage of gap left by Woolworths?
Has the value retailer made the right moves to take advantage of the gap left by Woolworths?
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NewsTesco kiosks allow access to full range in store
Tesco has rolled out 147 kiosks to 120 shops that allow customers to access the grocer’s whole range for the first time in-store.
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NewsMobile will be game-changer for multichannel, says Debenhams online boss
Mobile will be the biggest game-changer for multichannel retail, says Debenhams.com boss Simon Forster.
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NewsHotel Chocolat boss warns against 'complex' personalisation
Hotel Chocolat chief executive Angus Thirlwell has warned retailers not to get tied up with the “complexity” of online personalisation and risk losing sales.
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OpinionThe largest retail groups in Europe are mobilising new strategies
Michael Poynor is managing director of Retail Expertise where he consults with retailers on operational, strategic and financial projects.
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AnalysisTablets and mobile devices: What do retailers need to know?
The rise in use of tablets has broadened the opportunities for retailers to reach customers, but they have also raised the digital bar.
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OpinionDebenhams’ winning formula
George MacDonald has written for Retail Week for more than 10 years, covering various sectors. He is a frequent TV and radio commentator on retail trends and issues.
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AnalysisAnalysis: Morrisons boss Dalton Philips’ ‘killer concept’
Morrisons’ chief executive is sure the grocer’s biggest opportunities still lie ahead, he tells Alex Lawson.
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News
Amazon seeks growth in Australia
Amazon is taking steps towards growing in Australia with the creation of a data centre for its Amazon Web Services operation. The etail giant is also “actively assisting” domestic retailers in selling on Amazon.com, according to Australia’s Professional eBay and ecommerce Sellers Alliance (PeSA). PeSA Australia president Shaun O’Brien said ...
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NewsPeacocks plans online launch for 2013
Peacocks is to launch an online offer in the next 15 months under its new owners Edinburgh Woollen Mill.
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NewsOnline grocery shopping to get personal, says Ocado boss
Ocado chief executive Tim Steiner has said shoppers will expect an increasingly bespoke experience on retailer’s websites including targeted searches.
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OpinionRetail Week Conference 2012: No crystal balls
Joanna Perry has been a journalist for more than a decade, specialising in technology, ecommerce and the retail sector.
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News
Metro’s cash and carry operation to launch online shop
Metro’s cash and carry operation in China is to launch an online shop for local business customers later this year. The assortment will include mainly ambient products although the business also plans to add non-food ranges in the future. In addition, the retailer intends to open at least 10 cash-and-carries ...
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AnalysisM-commerce: Making the most of mobile
Most retailers are now working hard on their mobile offers, and there are plenty of lessons to be learned. Jessica Twentyman highlights pitfalls to avoid in order to provide a high-quality customer experience.
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AnalysisIT’s quest for talent
From ecommerce to systems architecture, good-quality IT staff can be a nightmare to find. Alison Clements finds out how this is affecting retail and what can be done.
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AnalysisThe world’s most innovative technology
Innovation in retail is happening everywhere, from mobile in Africa to shopping walls in South Korea. Jessica Twentyman reports.
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AnalysisJohn Lewis: IT integration takes flight
After a decade in the airline industry, Paul Coby joined the department store a year ago. Rebecca Thomson finds out his plans for technology.
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AnalysisHow can IT drive international expansion?
How can retailers expanding into new international territories ensure sales aren’t hampered by IT headaches? Alison Clements reports on how EPoS systems can be rolled out globally.
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OpinionTechnology is driving the competition
Rebecca Thomson is the senior features writer at Retail Week covering everything related to retail - with an emphasis on technology.
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OpinionTechnology and retail: Exciting times ahead
Vince Russell took over as Managing Director of The Cloud in 2011 following the acquisition of the business by BSkyB.