All Multichannel articles – Page 174
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NewsRetailers warned of ‘unsustainable’ online model
Online retailers face a steep rise in delivery costs because the current model is unsustainable for fulfilment firms, according to the boss of one of the UK’s largest distribution firms.
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AnalysisCampaign of the week: Marks & Spencer, Here Comes the Sun
Marks & Spencer has returned to its ‘M&S girls’ for the latest ad campaign, after a much discussed change in direction last year.
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OpinionGo beyond the spin to focus on products and service
Grabbing people’s attention is the first step, keeping them buying is the next, says Lord Kirkham.
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AnalysisThe store assistant of the future
As retail changes, the role of the store assistant is evolving too. What skills will be needed in this new environment, asks Rebecca Thomson.
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NewsArgos to widen revenue stream by selling adverts
Multichannel retailer Argos is to add a new revenue line to its mix by selling advertising space in its catalogue, in stores and online.
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NewsHalfords to invest £6m driving growth
Halfords is to “focus on growth” and drive its credentials as a service-and-solution provider by investing in staff training and marketing.
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News
Sears launches first purchasing app
Department store operator Sears Canada has launched its first app for both iPhone and Android devices. The app offers browsing and purchasing capabilities and is available in English or French. Exclusive promotions and daily deals are also on offer to shoppers using the application as well as a store locator ...
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News
Best Buy chief executive resigns
The chief executive of US electricals giant Best Buy has resigned after the retailer’s recent poor performance. Best Buy said it was a mutual decision for Brian Dunn to step down and it was “time for new leadership to address the challenges that face the company”. The retailer has struggled ...
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NewsPark Group full year sales surge 21%
Voucher specialist Park Group sales surged 21% in its full year to March 31.
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OpinionIs your brand social or antisocial?
It would appear that many health clubs fall into the latter. If that were not the case, then when a customer chooses to leave, they wouldn’t bombard them with a plethora of calls and emails that have an increasingly threatening tone.
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NewsLand Securities encourages online price comparison in centres
One of Britain’s largest shopping centre owners Land Securities is preparing to install free wi-fi and a price comparison programme to all its 22 centres.
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AnalysisDaily deal sites: Can Groupon and LivingSocial help retail sales?
The popularity of daily deals websites has soared since they hit the UK just a few years ago, but multiples are still shy of the benefits. Charlotte Hardie finds out if they are missing a trick.
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NewsAmazon faces corporation tax investigation
Amazon is under investigation from UK tax authorities over its corporation tax contribution.
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OpinionSelfridge: a pioneer of retail theatre
The rags-to-riches-to-rags story of Harry Gordon Selfridge will make great viewing when it appears as a TV series in 2013.
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NewsFeelunique owners put stake up for sale
Health and beauty etailer Feelunique.com is in talks about selling a stake with up to three potential buyers.
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AnalysisEaster: What do retailers need to know?
Vouchers, offers, reductions and free delivery are the name of the game as retailers go all out to maximise sales over the crucial four-day holiday.
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Analysis
Sites: LaRedoute Vs Sports Direct
Julia Hutchison, Chief operating officer at APA, shares her view of good and bad websites.
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AnalysisCampaign of the week: Tesco F&F, Quality you can feel
Tesco hasn’t had the easiest time of it in the clothing market over the past few months and its new advert is part of its reinvigoration of the F&F brand.
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InterviewInterview: New Body Shop boss talks for first time on brand revamp
In his first interview, new Body Shop UK boss Simon Coble tells Tiffany Holland about how he intends to make more of the retailer’s ethical stance.
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AnalysisBest Buy rethinks big-box strategy as it records a loss
On March 29, US-based electronics specialist Best Buy reported staggeringly poor profits for its 2011 financial year.