More videos from Retail Week – Page 33
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VideoDesigning a truly customer-centric structure - House of Fraser's Andy Harding
House of Fraser chief customer officer Andy Harding gives an insight into the restructuring and redefining of roles within the department store group.
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VideoFit for the Future: becoming a truly digital-first business, N Brown CIO Andy Haywood
For many progressive retail businesses, IT is fast becoming the single most important driver of business growth.
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VideoA decade of disruption; Hotel Chocolat founder Angus Thirlwell on building a beloved brand
Since its inception, Hotel Chocolat has never played by the rules of what people say a chocolate company should be.
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VideoEmotion, beauty, love: harnessing design to drive recognition and brand choice
How does our brain interpret images, and how do we decode design?
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VideoThe tyranny of awe – the 10 principles AO runs its business by, according to chief John Roberts
AO.com has experienced huge success in recent years, from launching an IPO to seeing off one of its great rivals.
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VideoMoney Saving Expert’s Martin Lewis on the rise of the aggressive, educated and empowered consumer
Martin Lewis from Money Saving Expert discusses the changing power dynamics in retail as big business grapples with the rise of the new consumer.
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VideoMajestic Wine boss Rowan Gormley on putting the sparkle back into the retailer
At the centre of one of the most significant retail mergers in 2015, Rowan Gormley is the man tasked with putting the magic back into ailing brand Majestic Wine and combining it with Naked Wines, the crowd-funded business he founded.
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VideoDixons Carphone chief Seb James warns retail is about to be hit by 'asteroid' strike
Dixons Carphone boss Seb James challenges the industry on how quickly it is responding to a converging market and staying one step ahead of customer needs.
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VideoRory Sutherland: understanding the psychology of shopping - how consumers really think and behave
A rip-roaring exploration of the human psyche and how the brain makes purchasing decisions.
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VideoLessons from Argos' digital transformation plan
Argos former chief operating officer David Robinson on the retailer’s digital transformation.
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VideoSecret Sales founder Nish Kukadia on ‘turbo retail’ and the scaling challenges of a growing business
Nish Kukadia, the founder of Secret Sales, discusses the benefit of behavioural data when managing business growth.
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VideoLife in a selfie world – how far will the connected consumer go? Facebook's UK managing director
Facebook UK and Ireland managing director Steve Hatch talks us through the incredible pace of change in digital.
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Video'The death of the superstore has been exaggerated' – Sainsbury's boss
Sainsbury’s chief executive Mike Coupe shares his opinion on a rapidly evolving market and how he sees the big retail and consumer trends playing out.
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VideoLord Mandelson on globalisation and comparing politics to retail
Peter Mandelson says politics and retail have more in common than you might think, and discusses the impact of globalisation on supply chains.
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VideoWhat makes a great retail leader? Co-op, New Look and Poundland discuss
Our panel of respected retail chiefs provide unique insight into how they have led change, both in challenging times and in periods of growth.
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VideoThe Retail Week: Next warning on economy, BHS's CVA and Sports Direct
Next unveils its full-year results and looks ahead to 2016 among the other biggest stories in The Retail Week on March 24.
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VideoWatch: Waitrose boss Mark Price on his legacy and future in politics
Waitrose’s Mark Price has been handed the The Oracle Outstanding Contribution to Retail award at the Retail Week Awards with Oracle 2016.
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VideoWatch: Dixons Carphone’s Seb James on creating a new sort of retailer
Dixons Carphone was named The Gowling WLG Retailer of the Year at the Retail Week Awards with Oracle 2016. We speak to boss Seb James.
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VideoWatch: Co-op boss Pennycook on leadership and the mutual's turnaround
Co-op chief exec Richard Pennycook spoke to Retail Week last March as he was crowned Clarity Retail Leader of the Year at the Retail Week Awards with Oracle 2016.
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VideoRetail Week Live: Analysis of Alibaba's closing keynote and event round-up
Nectar MD Will Shuckburgh joins the Retail Week Live Studio for the final time to discuss the closing speaker of Retail Week Live 2016.