More online retail – Page 27
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InterviewInterview: Kingfisher’s Thierry Garnier on building a new mindset at the DIY giant
With the pandemic prompting an acceleration in-store and online innovation, Kingfisher chief executive Thierry Garnier talks us through the group’s new retail formats, its test-and-learn approach and how that has shaped a new way of thinking throughout the business.
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DataData: Online sales drop eases in July but decline continues
Online retail sales in July continued their declining trend seen throughout the summer, although the drop eased somewhat compared with previous months.
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DataRanking: The top 20 retailers to work for in the UK, according to employees
The pandemic has tested retailers and their operations to the limit. But during an unprecedented 12 months, which businesses truly put their people before profit and prioritised the health and wellbeing of their workers like never before? Retail Week has teamed up with Glassdoor to find out the best places to work in retail and why, according to employees.
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AnalysisThe global giants adopting a people-powered, inclusive approach to leadership
Global diversity and inclusion leaders can teach retailers a lot about how to drive forward real change in their organisations. Be motivated by their award-winning strategies in Retail Week’s new report Diversity DNA.
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OpinionMove of the Week: Mitchell the latest savvy appointment for John Lewis
John Lewis has been among the most active recruiters since the turn of the year and this week it revealed another significant senior hire with Kathleen Mitchell joining as trading director.
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DataData: Retail sales rise in June as Euro 2020 drives spend
Retail sales rose in June as supermarket sales were buoyed by the England team’s progress in football’s European Championships.
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Opinion‘Is Asos an 18% worse business now than it was last week?’
“Is our business 18% worse now than it was last week?” That is the question Asos chiefs were asking themselves following a trading update that sparked a share price rout, wiping out almost a fifth of its value within minutes.
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AnalysisData: What consumers hate about ecommerce in four charts
We surveyed 1,000 consumers to find out what shoppers love and hate about retailers and brands, for our new report The CX Factor.
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OpinionMove of the Week: It’s no surprise Amazon looked to UK for grocery leadership
Tony Hoggett’s decision to leave Tesco for Amazon is a seismic move that will reverberate throughout the UK grocery sector.
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AnalysisDeep dive: Tackling the fulfilment nightmare before Christmas
With online sales expected to remain high this golden quarter and the industry facing operational challenges as the first post-Brexit Christmas, Retail Week explores how retailers can shore up their operations and fulfilment to meet consumer demand ahead of peak.
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Opinion‘Amazon’s symbolic swoop for Hoggett might not be its last raid on Tesco’
There are some stories that take on a much broader significance than the column inches they comprise.
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AnalysisKnowing your D from your I: How leading retailers are putting inclusion before diversity
When it comes to developing an effective diversity and inclusion (D&I) programme, it’s not enough to be diverse. Being inclusive is what’s really important. Find out more in Be Inspired’s new report.
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Opinion‘New retail is thriving, but many physical stores face a long haul back’
In the midst of the current uncertainty, it is inevitable that people dwell on the negatives caused by the pandemic and Brexit, but are blind to the fact that some parts of retail are thriving. It’s just not happening everywhere and to everyone.
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AnalysisDeep dive: Virtuous circle – how retail is cashing in on the resale and rental economy
From Depop to MusicMagpie to Ikea’s Buy Back scheme, the second-hand economy has proliferated over the past decade, but it is only during the last year or two that its business models have really begun to resonate with consumers and retailers alike.
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AnalysisWhy Pinterest, TikTok and Snap are all betting big on social commerce
As consumers continue to embrace online shopping, social media sites are finding new ways to encourage online purchases. Retail Week analyses how three leading social media platforms are enticing users to buy.
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DataWhy checkout must change: six charts revealing how consumers want to pay online
How can retailers give today’s consumers the online checkout process they expect while following the latest compliance?
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DataData: Sales soar as Amazon toasts most successful Prime Day ever
Amazon has had its most successful Prime Day in the event’s history, with the tech giant raking in an estimated $11.2bn (£8.0bn) in sales during the two-day event.
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OpinionWorldview: Walmart and Target prove the doomsters wrong on future of stores
When the pandemic shut stores across the US in early 2020, it did not take long for a chorus of doomsters to predict that the end was nigh for physical retail.
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