More online retail – Page 183
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OpinionConsumer slowdown is accelerating change
Sitting in a top fashion retailer’s office on Tuesday with the air-conditioning turned up to full blast, it wasn’t hard to see why selling clothes is hard at the moment.
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Opinion
Emma Bridgewater
Retailers with only a handful of stores may struggle to create a strong brand identity and customer loyalty.
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OpinionHouse of Fraser future shop
The opening of a House of Fraser.com store in Aberdeen’s Union Square is certainly a departure from department store norms, but is this still shopping?
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Opinion
Urban Outfitters Facebook success
Having a social media presence is almost compulsory for retailers, but getting it right is something that takes time and money.
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OpinionThe importance of start-up spirit
New businesses and job creation will be driven by entrepreneurs, says David Wild.
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AnalysisWiggle room
From humble roots Wiggle has grown to be a multinational etail pioneer – and now it is even considering stores. Nicola Harrison reports.
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OpinionWHSmith pushes the envelope
WHSmith has never been the most exciting of retailers. In the last few years its City updates have followed the same reassuring yet predictable path – rising profits as further cost savings are found, and falling sales, particularly in its high street arm.
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AnalysisMaking sense of unstructured data
Unstructured data holds endless possibilities, as retailers such as Macy’s are proving. Rebecca Thomson finds out why it’s worth using.
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AnalysisA single customer view
Linking up customer data across the different shopping channels is still a challenge for retailers. Rebecca Thomson finds out how they can approach it depending on their business’ needs.
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AnalysisHow to best use the data you’ve got
Every business has piles of data, and some of it isn’t being put to as much use as it could be. Jessica Twentyman finds out how to make use of the data you already own.
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AnalysisAnalysis: Do retailers need loyalty cards to analyse customer behaviour?
Customer data is the holy grail of modern retail. The insight into buying habits and preferences it brings is second to none, and retail success can prove hard to come by without the knowledge it provides.
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Opinion
Lipsy invests in Facebook app
Fashion retailer Lipsy has launched a ‘Golden Ticket’ Facebook app to promote their latest Pixie Lott collaboration.
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Opinion
Game goes on loyalty drive as it develops customer insight
Entertainment retailer Game is on a drive to get more from its loyalty card after it signed up an extra 1 million members over the last year.
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Opinion
eBay signs up to use Facebook data
Facebook is keen for retailers to link up their customer data with its own social data on users, and eBay has become one of the first to step up.
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OpinionHow can we win back customers’ trust?
One of the most striking findings of this year’s Retail Proposition Strength Index, launched by OC&C at the World Retail Congress two weeks ago, was that customers’ trust in retail brands is in sharp decline.
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AnalysisToys R Us focuses on key trends as Christmas looms
Toys R Us has revealed the four top trends that it expects to influence toy sales in the months leading up to Christmas.
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AnalysisEmerging retailers: Still flying high?
Two years ago, 10 of the top emerging retailers gathered for a Retail Week photo shoot at the top of London’s Gherkin. Today, Charlotte Hardie revisits them to find out how they have fared amid the trials and tribulations of the continued downturn.
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Opinion
B&Q goes mobile
Not having a mobile optimised website is the equivalent of not opening your store on Tuesdays.
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AnalysisThe online battle for traffic
Which websites have lost or gained the most visitors in the past year? Charlotte Hardie considers the usefulness of unique visitor numbers analysis
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AnalysisCo-buying shopping sites: What do retailers need to know?
There’s been a raft of co-buying sites launched recently, encouraging shoppers to use collective buying power to get discounts. Should retailers embrace the trend?