More on Me + Em – Page 1869
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OpinionComment: WH Smith continues to confound the critics
WH Smith has just received the unfortunate ‘honour’ of receiving the lowest customer service rating in a UK league table of customer satisfaction.
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OpinionComment: UK is a sure bet for US retailers looking to grow overseas
Not only is Las Vegas home to bright lights and blackjack, but once a year it is host to ReCon, the global convention for shopping centres.
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GalleryIn pictures: Kiddicare opens its eighth store, in Enfield
North-east London is the latest location in which parent and child retailer Kiddicare opens a store.
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NewsGeorge at Asda appoints international director to lead overseas expansion
George at Asda has promoted the grocer’s director of merchandising Nick Bailey to lead its overseas offensive.
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NewsTesco pays out £3m to departed directors Tim Mason and Richard Brasher
Tesco has paid out £3m to two departing directors while chief executive Philip Clarke missed out on his bonus after a fall in profits last year.
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NewsInfographic: John Lewis reports an 8.8% sales increase
John Lewis has reported “solid” trading as sales jumped 8.8% last week to £64.97m, while Eurovision parties give Waitrose a boost
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NewsAnalysis: Home shopping group N Brown gears up for change
Departing chief executive Alan White will hand over a transformed business to his successor.
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NewsMarks & Spencer's outgoing marketing chief Steven Sharp loosens his tie
Departing M&S marketing supremo Steven Sharp was in relaxed mood at the retailer’s results meeting on Tuesday.
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NewsBrandAlley eyes overseas launch as it edges closer to profit
BrandAlley, which runs limited period Sales for brands, will begin shipping overseas when it moves to a new web platform in August.
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NewsSix days left to enter Retail Week's coveted Rising Stars Awards
Retailers have six more days to enter those that make a difference to their company after the Rising Stars Awards deadline has been extended.
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AnalysisInternational analysis: Esprit pins hopes on new boss’ turnaround plan
Esprit, the mid-priced clothes retailer has been hit by the economic downturn.
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OpinionComment: Considered pricing and markdown is key to retail survival
Retailing has traditionally focused on range, display and location. We have learned how to manage costs assiduously.
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AnalysisCampaign of the week: M&S, Make Today Delicious
Marks & Spencer’s new campaign, linking summer occasions with its food and meal deals proposition, positions it as the go-to destination for barbecues, picnics and Sunday roasts come June.
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AnalysisProfile: Emma Fox, incoming commercial director, Halfords
Halfords will be relying on the marketer’s customer understanding to help it emphasise its service appeal.
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AnalysisMy retail life: Paul Turner-Mitchell, Retail expert and co-owner of 25 Ten Boutique
Paul Turner-Mitchell, Retail expert and co-owner of 25 Ten Boutique, speaks to Retail Week about his life working in retail.
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AnalysisAnalysis: Will M&S’s new fashion range be enough to turn things around?
The retailer has unveiled its much-anticipated fashion range for autumn 2013. Rebecca Thomson assesses whether it’s the first step towards a clothing turnaround.
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OpinionRetail surgery: How can I achieve the best of both worlds by balancing far and near-shoring?
How can I achieve the best of both worlds by balancing far and near-shoring?
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OpinionRetail surgery: Do I still need to employ store-based sales staff in a digital age?
Do I still need to employ store-based sales staff in a digital age?
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NewsSports Direct reports wrong news about Rooney
Sports Direct’s new online news service didn’t get off to the most auspicious of starts, when it published an incorrect story involving the sports giant’s founder, Mike Ashley.
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InterviewQ&A: 'We need to communicate our changes to customers', says Mothercare boss
As Mothercare boss Simon Calver unveils the retailer’s full-year results, he tells Retail Week how his UK turnaround plan is progressing and where the big opportunities lie.