More on Me + Em – Page 1794
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OpinionComment: Retailers need to think locally – and act locally too
You could be forgiven for thinking that UK retail has finally turned the corner in recent weeks. Sales at Debenhams stores that have been open for over a year rose 1.9 per cent in the 10 weeks to August 31st.
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NewsAustralian menswear retailer Industrie to make UK debut in Seven Dials
Australian menswear retailer Industrie is to make its UK debut in London’s Seven Dials at the end of the month.
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NewsMidlands Co-operative and Anglia Co-operative propose merger
The Midlands Co-operative Society and Anglia Co-operative Society have revealed plans to merge to create a new retail co-op with a projected £1bn of sales.
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AnalysisAnalysis: Reporting season provides retail health check
Some of retail’s biggest names have updated on their performance, giving an insight into their outlook on shopper trends, the high street and the economy.
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NewsMarks & Spencer insists it has no stock problem despite selling out of key autumn lines
Marks & Spencer has insisted it has no problem with the stock levels of its critical autumn fashion range despite having already sold out online of sizes in some of its key lines.
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Opinion
Blog: Creating the customer experience
The philosophy of managing a customer’s experience is not a new one. However, until as recently as the early 2000s customer experience was not a term often used.
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NewsIn pictures: Croydon Village Outlet closes after crowds 'overwhelm' former Allders opening
Croydon Village Outlet, opened yesterday on the site of the iconic Allders department store, was forced to close hours after opening after shoppers “overwhelmed” the shop.
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NewsIceland fails to deliver with online strapline, says Theo Paphitis
Last week retail tycoon Theo Paphitis lent his support to the Rising Stars Awards recognising fresh retail talent.
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NewsShop Direct hires first customer director to drive personalisation strategy
Littlewoods and Very owner Shop Direct has hired its first customer director who will help drive its aim of developing the world’s best personalised website.
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NewsInfographic: John Lewis sales heat up as temperature drops
John Lewis sales jumped 14.1% to £74.8m in its week to September 14, which it finds “very encouraging for the crucial months ahead”.
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NewsOFT accuses John Lewis, Debenhams and House of Fraser of price-fixing bras
The Office of Fair Trading (OFT) has accused John Lewis, Debenhams and House of Fraser of colluding with a leading sports bra brand to fix prices.
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NewsBreakfast briefing: Retail news on TK Maxx and Littlewoods
Retail news round-up September 20, 2013: TK Maxx launches first cross platform ad campaign and Littlewoods unveils its £3m autumn campaign starring Myleene Klass and Mark Wright.
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NewsM&S digital boss bemoans dearth of multichannel directors
The lack of multichannel directors on retail boards is hampering the long-term development of digital initiatives, according to Marks & Spencer ecommerce boss Laura Wade-Gery.
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NewsBurberry to open first Scottish store in Edinburgh
Burberry is to open its first store in Scotland in the Multrees Walk shopping district.
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InterviewInterview: M&S digital boss Wade-Gery on multichannel transformation
Big changes are on the horizon for Marks & Spencer’s multichannel business. Laura Heywood talks to ecommerce boss Laura Wade-Gery about how she’s making the web the retailer’s flagship store.
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NewsWaitrose begins scheme to scout for future directors
Waitrose has begun its programme to find the future leaders of the business through a three-year graduate scheme.
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NewsShoppers shun m-commerce as retailers hope for mobile Christmas
The majority of shoppers are yet to embrace m-commerce and have no plans to over the next year despite retailers forecasting a “mobile Christmas” this year.
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OpinionComment: Technological innovations answer shoppers' demands
Consumers have always been demanding. Whether it’s more information, the newest model or a bigger size, fulfilling such demands has been the fundamental role of the shopkeeper for centuries.
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OpinionComment: Evaluating customers' experience is vital
Having worked hard for our money we want to enjoy the whole experience of spending it.
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AnalysisAnalysis: Battle lines redrawn in online fulfilment war
Fulfilment of online orders has become a fiercely fought battleground as retailers tussle to entice customers in a crowded market. Laura Heywood finds out what new weapons are being deployed.