More analysis – Page 320
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AnalysisRight technology, right time
Technology is no longer a back-office service – it’s driving sales and changing how people shop. Rebecca Thomson discovers what’s next for retailers at the NRF conference in New York.
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AnalysisHow to win spend and inspire people
Customers might think they don’t want to spend, but they may just need some gentle persuasion. Rebecca Thomson finds out how to get people shopping when they think they don’t want to.
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AnalysisLike-for-like sales: What do retailers need to know?
With the Christmas battle for spend over how can observers tell who performed best? Are like-for-likes the ideal measure or are they just part of a bigger picture?
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Analysis‘We are not going to be an also-ran’ says Tesco chief
After Tesco’s worst Christmas for two decades, chief executive Philip Clarke reveals how he plans to get the grocer back on track. Alex Lawson reports.
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AnalysisAnn Summers
One of the criticisms often levelled at retail advertising is that retailers can falter in their ambition to do something different.
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AnalysisEtail has left the future of hypermarkets in doubt
The 1960s were a momentous decade for retail.
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AnalysisImproving customer service
Ensuring top-rate customer service can be a challenge at the best of times, but it’s doubly difficult in the new year post-Sales lull. Liz Morrell looks at how to solve the problem.
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AnalysisGuy Lister
New Look’s newly promoted customer and multichannel managing director will help the fashion retailer provide a seamless ecommerce experience.
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AnalysisUS discounters turn up the heat in grocery sector
Last week, US-based discount retailer Family Dollar posted a 7.6% increase in net sales to $2.1bn (£1.36bn) on the back of strong growth in the consumables category.
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AnalysisBeating a UK retreat
As Best Buy officially pulls out of the UK this weekend, Charlotte Hardie considers why it and many other international big shots have failed in their bid to conquer the UK.
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AnalysisMichael MacMillan
The new head of European operations at TJX and stalwart of the business is ideally placed to execute its store expansion plans. Tiffany Holland reports.
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AnalysisCo-op Big Deals within Easy Reach
January is always a time for the grocers to focus on deals, and the Co-op has become one of the most vocal this year in a bid to grab spend.
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AnalysisThe secrets of a successful store
In this exclusive extract from former Ikea chief executive Anders Dahlvig’s book, he assesses what makes a great shop.
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AnalysisBuild-a-Bear Workshop: The bear necessities
Launched 14 years ago, Build-a-Bear Workshop still enjoys healthy success. By Charlotte Hardie.
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AnalysisTesco's prospects: The City view
Tesco’s poor Christmas trading update wiped £5bn off the company’s stock market value yesterday in what is being dubbed a ‘Black Thursday’ for retail.
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AnalysisMargins: What do retailers need to know?
Many retailers started their Sales early during the Christmas period. What are the implications of discounting on retailers’ margins?
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AnalysisSears reveals up to 120 store closures in the US
Last week, US department store and general merchandise group Sears Holdings disclosed plans to close 100 to 120 Kmart and full-line Sears stores.
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AnalysisWhich are the most exciting emerging markets?
So where will you head off to in 2012? To help plan your international forays this year, Rebecca Thomson considers some of the most exciting emerging international retail markets in the most unlikely of places.