All Marks & Spencer articles – Page 122
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AnalysisReview of the Year 2011: 05. May
The polarisation of the retail market was a key theme in May.
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AnalysisReview of the Year 2011: 04. April
April provided ample evidence of the structural changes hitting retailers throughout 2011.
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AnalysisReview of the Year 2011: 03. March
Tesco’s attempts to go head-to-head with Asda’s Price Guarantee backfired after it was forced to issue a flood of refunds.
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AnalysisReview of the Year 2011: 02. February
Mary Portas’ undercover Secret Shopper customer service programme resulted in an official complaint.
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OpinionRetail can raise the UK’s spirits
By having the best product, availability and service retailers can lift the mood, says Mark Price
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AnalysisChristmas adverts: Who are the winners and losers?
Retail’s latest batch of Christmas ads have both riled and delighted TV viewers in equal measure. Rebecca Thomson and Richard Huntington sort the crackers from the turkeys.
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NewsBleak sales growth adds to retail woe
It was another frustrating week for investors in retail companies as food and general merchandise groups put in a lacklustre showing versus a wider market advance.
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NewsAldi and M&S lead way with vow to absorb Irish VAT rise
Big-name UK retailers act to appeal to Irish consumers as austerity bites in the Republic.
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NewsGrocery spending stalls in November, Nielsen reports
Grocery spend stalled in November despite price-cuts, money-off vouchers, fuel discounts and other promotions by the big four grocers.
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NewsPost-sales service vital for multichannel offer
As multichannel sales continue to rise, retailers aim to make customer experience and service consistent across all channels.
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NewsTesco expected to win Christmas food spend
More than half of UK households will do their Christmas grocery shopping at Tesco this year.
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NewsPlan A on course at M&S
Marks & Spencer has achieved 105 of the 180 commitments set out in its environment and ethical programme, Plan A.
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NewsM&S lingerie ad deemed 'socially irresponsible'
A Marks & Spencer lingerie ad which appeared on the side of a bus has been deemed “socially irresponsible” after 12 members of the public complained about it and another similar ad.
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AnalysisAnalysis: The out-of-town fashion set
Some fashion retailers are mixing things up and turning to retail parks for store growth. Is this a trend that will increase? Rebecca Thomson examines the shift and asks if it will last.
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NewsA snack best served cool, cold and crisp
Marks & Spencer likes to keep its crisps nice and crisp apparently, as we found out when we chanced upon a fridge full of them at one of its Simply Food stores.
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NewsM&S aims to make most of online customer data
Marks & Spencer aims to be able to access a customer’s data on an in-store till point that will show what the customer has previously searched for online.
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GalleryIn pictures: M&S Paris flagship opens today
Marks & Spencer is to open its flagship Paris store today.
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NewsRivals woo M&S fashion boss Bostock
Marks & Spencer’s general merchandise executive director Kate Bostock is in the frame for top jobs with other retailers who are attempting to woo her away from the high street giant.
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NewsFashion retailers set to sign up to Wembley City
Several key fashion retailers are on the verge of signing up to a new designer outlet in Wembley.

















