All articles by Laura Heywood – Page 8
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News
Coast online boss warns retailers must prioritise web localisation overseas
Coast’s head of ecommerce has warned that retailers who do not prioritise website localisation overseas will incur massive costs and could fail to attract customers.
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News
AO.com: Supplier buy-in essential to see return on investment in social media
Retailers will fail to see a return on investment with social media if they fail to get buy-in from their suppliers, delivery teams and customer call centres, according to AO.com head of brand and social media Yossi Erdman.
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Opinion
Blog: What can retailers learn from the new generation of pop-ups?
It’s never been more important for retailers to attract shoppers through their doors as they prepare for the all-important Christmas countdown – and interactive pop-ups could help do just that.
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Gallery
In pictures: London’s first designer outlet opens in Wembley
London’s first designer outlet opened its doors today next to Wembley Stadium.
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Opinion
Comment: Why moving out of town is a winning formula for retailers
The take-up of retail warehousing space has picked up pace as acquisitive retailers continue to fill the voids left by the demise of household names such as Focus DIY, Comet, MFI and JJB Sports.
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Analysis
Analysis: A breath of fresh air for retail parks
Out-of-town retail parks are thriving as acquisitive retailers take on the spaces made vacant by previous tenants. Laura Heywood finds out why big-box retailing is back in fashion.
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Analysis
Roundtable: Supply chain overhaul throws up challenges for multichannel retailers
Placing the supply chain at the heart of decision-making has never been more important, as retailers discussed at a Retail Week and DP World London Gateway roundtable.
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Interview
Interview: M&S digital boss Wade-Gery on multichannel transformation
Big changes are on the horizon for Marks & Spencer’s multichannel business. Laura Heywood talks to ecommerce boss Laura Wade-Gery about how she’s making the web the retailer’s flagship store.
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News
M&S digital boss bemoans dearth of multichannel directors
The lack of multichannel directors on retail boards is hampering the long-term development of digital initiatives, according to Marks & Spencer ecommerce boss Laura Wade-Gery.
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Opinion
Comment: Technological innovations answer shoppers' demands
Consumers have always been demanding. Whether it’s more information, the newest model or a bigger size, fulfilling such demands has been the fundamental role of the shopkeeper for centuries.
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Analysis
Analysis: Battle lines redrawn in online fulfilment war
Fulfilment of online orders has become a fiercely fought battleground as retailers tussle to entice customers in a crowded market. Laura Heywood finds out what new weapons are being deployed.
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Analysis
Shopping centre property pipeline: What do retailers need to know?
This year 1.5 million sq ft of leisure and retail space will open, prompting hopes of a thaw in the property pipeline.
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Opinion
Comment: Rise of the machines force retailers to reassess
The wave of digital and technological innovation sweeping retail is creating a shopping environment with the connected consumer at its core.
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Analysis
Analysis: What have been the biggest retail tech launches of 2013?
The pace of change in the multichannel arena is more rapid than ever before. Laura Heywood assesses the biggest retail technology roll-outs of the past six months.
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Opinion
Comment: No time like the present for the retail property market
Bullring’s 10th birthday is a timely reminder of how far UK retail outside of the capital has come in the past decade.
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Analysis
Analysis: Property - The reality behind the headlines
Retail Week reports all the agenda-setting retail property stories. Laura Heywood asks experts from the UK’s leading property developers about the reality behind the headlines.
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Analysis
Analysis: Oak Furniture Land's Jason Bannister on the company's transformation
Oak Furniture Land plans to open a shop every month for the next three years. Laura Heywood asks managing director Jason Bannister how the retailer has made the crossover from digital to physical stores.
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Analysis
Analysis: New direction for the annual BCSC conference
A revised format and new location mean it’s all change for the BCSC annual conference and exhibition. Laura Heywood finds out more from BCSC chief executive Michael Green.
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Analysis
Analysis: Joining retail and leisure together
The 2013 Marketplace events are targeted, no-frills gatherings of like-minded property professionals. Laura Heywood finds out how leisure operators are getting in on the action.
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Analysis
Analysis: Birmingham's Bullring shopping centre 10 years on
Bullring was hailed as Europe’s largest city centre, retail-led, urban renewal project when it opened in 2003. Laura Heywood finds out what changes have taken place over a turbulent decade.