All Retail Week articles in July 4 2014 – Page 2
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OpinionBlog: Engage and motivate staff using customer feedback
Location managers have a lot to think about – stock levels, shift scheduling, sales reports, hiring, training, filling in for missing staff, the list goes on.
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News1,000 Argos distribution centre workers prepare for 24-hour strike action
1,000 Argos distribution centre workers are to strike tomorrow over a change to their contracts that requires more flexible hours.
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AnalysisPoundland full-year figures: What the analysts say
Poundland has reported rising full-year sales and profits in its maiden prelim update since floating in March. Retail Week takes a look at the City reaction.
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OpinionComment: Walgreens and Boots demonstrate importance of customer loyalty
Whether walking into a store anywhere across the globe or connecting online, it remains true that creating customer loyalty is at the heart of successful retail.
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OpinionComment: John Lewis demonstrates that management basics remain essential
John Lewis’s 150th anniversary serves as a reminder of the importance of outstanding leadership, continuity and commitment to values at a time when the frequency of retail management changes is beginning to rival that of football managers.
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OpinionComment: M&S’s reshuffle raises questions on succession
Marks & Spencer perhaps flagged the shape of things to come for retail more widely when it rejigged top management responsibilities this week.
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NewsPoundland to launch transactional website before end of year
Single price point retailer Poundland plans to launch its transactional website before the end of the year.
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OpinionRetail surgery: How should retailers approach merchandising in multichannel businesses?
We’re rethinking our merchandising processes as our business becomes increasingly multichannel. How should we approach this?
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OpinionRetail surgery: Why is having a customer retention strategy so important?
In a bid to attract new business, too many brands are forgetting their loyal followers.
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NewsCath Kidston international sales poised to outstrip UK
The British retailer predicts its overseas sales will overtake the UK this year as it prepares to open more stores in Asia and the Middle East.
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AnalysisAnalysis: The top seven examples of mobile technology
As Starbucks emerges as a mobile leader, a new book by Forrester analysts spotlights the best developments in mobile customer experience.
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CartoonBlower’s retail cartoon: Mike Ashley bonus
Retail Week’s cartoonist Patrick Blower’s take on Mike Ashley’s third time lucky bonus through Sports Direct’s share scheme.
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NewsFashion etailer Zalando is ready to weather the British summer
Fashion etailer Zalando has recruited a weatherman to keep its seasonal offerings weather appropriate in the changeable British climate.
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OpinionComment: We must take steps to diversify the retail industry
In March Vince Cable gave an interview to The Guardian in which he accused the UK’s top companies of neglecting racial diversity in their boardrooms and urged business to use a wider talent pool when making appointments.
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AnalysisStore review: John Lewis Kingston Vs Homebase Guildford
Jill Pinner, chairman and founder of Fizz shares her thoughts on the quality of customer service in John Lewis and Homebase.
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NewsBreakfast briefing: Retail news on Amazon, Sports Direct and John Lewis
Retail news round-up on July 4, 2014: Brussels looks into Amazon’s tax, Sports Direct shareholders to vote against board members, John Lewis promotes communications head
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NewsSuperdrug returns to profit but sales slip amid fierce competition
Superdrug has returned to profit but experienced a sales slip due to reduced high street footfall and fierce competition.
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NewsMorrisons rolls out updated cafe format to new and existing stores
Morrisons launched a new cafe concept in its Crawley store this week, which will be rolled out to a number of its shops.
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NewsTesco’s Philip Clarke welcomes all questions and petty grievances
Tesco’s AGM was a chance for shareholders to grill Philip Clarke on everything from self-services machines to South African fruit.
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NewsLondon’s Regent Street to be transformed for Summer Streets festival
The Summer Streets festival starts this Sunday at Regent Street and will celebrate Magnum’s 25th birthday with food, fashion and ice cream.
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