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All Innovation & disruption articles – Page 65
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NewsWhatsApp considers allowing businesses to message users on app
Facebook-owned Whatsapp is considering allowing businesses to use its platform to contact users in a move that could open up new marketing channels to retailers.
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OpinionMany retailers still only pay lip service to true customer service
Are customer at the heart of all you do? Lots of retailers have this in their mission statement but only pay lip service to it.
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NewsAlibaba launches QR-style codes to crackdown on sale of fake goods
Alibaba has launched QR-style codes that are designed to help prevent counterfeit goods being sold on its websites.
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AnalysisStart-up of the week: Customer service messaging app Instaply
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Instaply is in the spotlight.
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NewsThree things retailers can learn from the growth of snacks business Graze
The boss of the fast growing snacks etailer Graze says that retailers can learn from its agile delivery business and how it uses data.
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OpinionFarfetch can lead the luxury pack after its acquisition of Browns
Farfetch’s acquisition of Brown’s London boutique will see it gain a significant advantage over multichannel and pure-play rivals.
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OpinionHow subscription models could revolutionise retail
New forms of this business model could be massively disruptive for retailers and brands
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NewsGlasses Direct lets customers try on glasses virtually with 3D fitting tool
Online retailer Glasses Direct has introduced a virtual 3D fitting tool that shows shoppers how glasses would look on their face.
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NewsOcado developing robots to pick and pack groceries at its warehouses
Online retailer Ocado is developing robots to pick and pack groceries in a move that could reduce the reliance on staff at its warehouses.
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AnalysisStart-up of the week: Social online retail platform Shopa
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Shopa is in the spotlight.
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OpinionWhat politicians can learn about experience from a Selfridges promotion
A shop in Selfridges that prints 3D lollipops of shoppers creates a more engaging experience than any of this election’s political campaigns.
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OpinionBlog: The innovations driving futuristic delivery methods
Hermes head of ecommerce Eoin Kenneally discusses the fulfilment innovations that he believes have the potential to change the industry
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NewsHalfords turns to green screen tech as it takes inspiration from fashion retail
Halfords has turned to green screen technology to provide customers with forensic detail and 360-degree views of its Boardman clothing range.
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AnalysisAnalysis: Retailers are sitting on top of an untapped online goldmine
Retailers may believe they have finally got to grips with the world of online retail, but now is the time to wake up to the opportunities of ecommerce version 2.0.
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NewsBritish consumers can swap bitcoin for sterling after Coinbase UK launch
British shoppers are now able to exchange bitcoin for the British pound in a move that could help kick-start the use of the cryptocurrency.
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NewsM&S launches Apple Watch cooking app with shopping list function
Marks & Spencer is the latest retailer to launch an app for the Apple Watch. It has adapted its smartphone cookery for the wearable device.
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OpinionComment: Landlords must keep abreast of innovative technology
New retail technology will not kill off shopping centres - on the contrary, it has the potential to make them more vital than ever.
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NewsTaxi service Uber tests same-day luxury shopping delivery
Uber is reportedly looking to launch a same-day delivery service for luxury goods from retailers such as Louis Vuitton and Tiffany’s.
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NewsHome Retail boss John Walden pushes button on Argos digital store rollout
Home Retail boss John Walden has pressed the button on Argos’s digital store roll-out and is confident he has found the right format for the multichannel age.
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AnalysisStart-up of the Week: Online marketplace provider Mirakl
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Mirakl is in the spotlight.