All Innovation & disruption articles – Page 35
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Retail VoiceThe invasive ads hijacking shoppers’ online journeys
Shoppers find them frustrating and retailers know they are damaging, so take back control of your customer journey with measures to prevent interruptions.
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AnalysisAnalysis: Why has Amazon invested in Deliveroo?
Amazon sent shockwaves across the grocery and food delivery sector today when it was revealed to have invested in takeaway delivery firm Deliveroo. Here, we look at the implications.
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NewsWaitrose reveals winners of £1m fund to fight plastic
Waitrose & Partners has revealed the winners of its £1m fund to fight plastic waste and pollution.
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NewsJust 3% of retailers think business model fit for next five years
Only three in every 100 retailers think their business model and customer proposition will remain relevant over the next five years.
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Retail VoiceAverting apocalypse: digital stores are retail’s future
Retail influencer Natalie Berg offers her take on why the high street isn’t dead – it’s just crying out for digital transformation in the form of frictionless checkout, hyper-personalisation and more.
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OpinionOpinion: Arcadia's woes are reminder of need to stay relevant
Fashion giant Arcadia’s struggle to secure its future is another reminder that in today’s hard-fought environment, retailers must battle more than ever to remain relevant.
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OpinionOpinion: Nine reasons why you are not really a digital retailer
In all the retail digital transformations I’ve been involved in over the past two decades, a simple truth has emerged.
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OpinionOpinion: How can retailers make the most of venture capital?
Not content with just engaging with startups, many leading corporates are now experimenting with financial investments well outside the day job.
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OpinionOpinion: Consumers want the human touch, not touchscreens
If you’ve been watching TV of late, you’ll likely have seen the Microsoft AI advert where an actor makes ambitious claims about “ay-aah”.
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Retail VoiceTwo easy ways to make product returns profitable
Traditionally an area of loss for retailers, product returns can instead become an opportunity to increase revenue and customer satisfaction.
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NewsShop Direct transfers returns centre to logistics provider
Shop Direct will be transferring its Greater Manchester returns and fulfilment centre to Clipper Logistics, ahead of plans to shut three of its sites by 2020.
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AnalysisAnalysis: Is DNA sharing the ultimate in retail personalisation?
Consumers are increasingly comfortable with sharing personal information, but would they share DNA? And what could retailers do with it? George MacDonald reports
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NewsMade.com launches search for innovative tech talent
Made.com has launched a tech innovation lab to find and partner with start-ups and emerging talent on creating a more engaging shopping experience.
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NewsAO.com launches global search for 'digital disruptors'
AO.com has launched a global search for the next “digital disruptors” in partnership with innovation advisory firm L Marks.
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OpinionOpinion: These smaller retailers are the industry's real winners
The retail sector is undergoing an important shift in its evolution, with consumer choice never stronger thanks to a wave of small and nimble operators disrupting established players.
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VideoData: High street will not survive in current form, say consumers
Two-thirds of consumers believe the high street cannot survive in its current form, new data shows.
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InterviewInterview: How Judith McKenna is transforming Walmart
From acquiring innovative etail upstarts to prioritising new growth markets, Judith McKenna reveals how she is transforming Walmart’s international business.
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Report StoreUnlocking Growth in 2019
How a data-driven future will be key to increasing market share