Attendees at the Retail Week DHL think tank debated the changing ways furniture and big-ticket retailers can attract shoppers.

Retail Week’s online optimisation think tank debate, in association with DHL Supply Chain, looked at the new rules of engagement for furniture and big-ticket retailers.

During the event we asked attendees, including Sofa Workshop and Fishpools furniture store, how retailers can transform their online capabilities in order to adapt to the changing way consumers are shopping the category. They shared their insights with us in this video.

For exclusive findings into consumers’ home and leisure buying habits, and to understand retailers’ next steps in the evolving path to purchase, download Retail Week’s latest report in association with DHL Supply Chain.