Asda to offer underperforming staff extra training as part of turnaround efforts
Underperforming Asda employees will be offered additional training as part of the grocery giant’s efforts to improve its lagging customer service ratings.
The grocer, which is currently in the midst of a turnaround under executive chair Allan Leighton, will analyse how quickly workers are currently packing orders for home deliveries and whether those orders have the correct products in them or are being replaced with appropriate substitutes, according to The Telegraph.
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