Watch: Pets at Home opens doors to 'store of the future'

Pets at Home store entrance

As Pets at Home launches its new store format, boss Peter Pritchard shows Retail Week around the outlet that aims to be the ’destination for pets’

Pets at Home opened the doors to its new concept in Stockport on this month.

Full of interactive elements, new technology and highly trained staff, boss Peter Pritchard says stores like this will lead the way for bricks-and-mortar retailers to compete with the likes of Amazon.

The specialist retailer ploughed around £1m into the new store designs and refurbishments at Stockport and Chesterfield respectively, with five more stores slated to be upgraded this year followed by a further 40 in 2020.

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