All Retail Week articles in February 5 2016 – Page 2
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Analysis
Profile: Foyles' head of customer experience Janette Cross
Janette Cross planned to work at Foyles for a year to support her acting work. Twelve years on, she is leading its customer experience strategy.
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Video
The Retail Week: Retail pay rates, easyFoodstore and Morrisons price cuts
Catch up on this week’s big retail stories with analysis from Retail Week executive editor George MacDonald and news editor James Wilmore.
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News
John Lewis sales up marginally against 'backdrop of changeable weather'
Sales at John Lewis increased 0.6% to £69.97m last week, with year-on-year takings down at stores including its Oxford Street flagship.
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News
River Island promotes Josie Roscop to the new role of customer director
River Island has promoted marketing boss Josie Roscop to the new position of customer director in a bid to drive engagement with shoppers.
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Opinion
Retail surgery: Minimising security risks of in-store wi-fi
What measure can retailers take to minimise the potential security risks of providing shoppers with access to in-store wi-fi?
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Analysis
Analysis: Eight trends transforming customer experience in retail
Convenience is currently the watchword in customer experience trends. We pick out a few of the best examples from around the world.
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Analysis
Infographic: Jeff Bezos on the growth of Amazon plus key facts and figures
The week in words and numbers, February 5, 2016: Boots to cut assistant store manager roles, Morrisons slashes prices, plus more.
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News
Breakfast briefing: Retail news on EasyFoodstore, Superdrug and Sports Direct
Retail news round-up on February 5, 2016: EasyFoodstore forced to shut after running out of stock, Superdrug agrees sexist pricing review and Rangers sends notice to end Sports Direct JV.
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Analysis
Start-up of the week: Flexible click-and-collect service CornerDrop
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week CornerDrop is in the spotlight.
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News
B&Q follows Tesco and Wilko with changes to its pay rates
B&Q has become the latest retailer to make changes to pay rates, following in the wake of grocery Goliath Tesco and variety store group Wilko.
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News
Tesco to roll out RFID smart labels to a further 300 stores
Tesco is rolling out item-level radio-frequency identification technology (RFID) to its F&F clothing range in hundreds more stores.
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News
Waterstones boss voices concern over threat of Amazon stores launch in UK
Waterstones’ boss said Amazon opening UK stores would cause it “significant” problems, following reports the etailer wants shops in the US.
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News
Made.com to push social commerce platform Unboxed after sales rise
Made.com is planning further investment in its social network Unboxed following a rise in customer engagement and average spend.
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Analysis
Benetton unveils digital composite models for new ad campaign
Benetton has unveiled a global campaign featuring digitally created composite female faces combining the racial mix of a particular city.
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News
Bringing together retail's leaders for a night of celebration
Take your seat at the Retail Week Awards with Oracle, the largest and most prestigious event in UK retail.
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News
Which retailers are winning the battle for customer loyalty and engagement?
Join Retail Week in celebrating excellence and innovation in customer-centric retailing, submit your entry before February 12.
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News
M&S brings in Alexa Chung to front new womenswear archive collection
Marks & Spencer has hired Alexa Chung to front a new womenswear collection, in the first of a series of celebrity-led projects.
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Opinion
Opinion: Price Crunch campaign could return Morrisons to its glory days
Morrisons has gone ‘back to the future’ by relaunching its Price Crunch campaign, and it could help return the grocer to its former glory.
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News
Ted Baker launches gaming website for Valentine’s Day
Ted Baker has created a promotional Valentine’s Day microsite Hook Your Soulmate where users can play a game for the chance to win prizes.
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News
Tesco landed with £1m costs bill following grocery watchdog investigation
Tesco has been landed with a £1m bill for the costs of the Groceries Code Adjudicator’s investigation into the retailer.
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