Customer trust is retail's 'essential battleground', says Dixons' Baldock
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Watch: Dixons Carphone boss Alex Baldock on investing £200m in staff
By Grace Bowden2019-03-28T11:14:00+00:00
Dixons Carphone boss Alex Baldock tells Retail Week about his plans to quadruple investment in store staff in the next three years and turn its stores into “palaces of discovery”.
After Asda revealed plans to make sweeping changes to store staff contracts, we analyse the implications for the grocer and the wider retail sector.
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