John Lewis chair White sets out new course in strategy update

Dame Sharon White

Department stores and grocery group John Lewis Partnership has revealed the direction it will take following a strategic review.

The plans, outlined in a letter to the retailer’s 80,000 partners from chair Dame Sharon White, include a “rebalance” of the store estate, a focus on home and nursery, a “digital-first” approach in department stores and the provision of Waitrose products “through other routes” than shops.

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