All Department stores articles – Page 169
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AnalysisSuppliers and retailers: The difference between partnership and confrontation
Suppliers are exerting an increasing influence over retailers. Alex Lawson explores what makes the difference between partnership and confrontation.
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AnalysisWhat’s in store for the high street?
After years of economic turmoil and the advance of digital, the high street is undergoing a period of unprecedented change. Rebecca Thomson considers how things might look like in a decade.
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OpinionWill Bolland's initiatives shape up for M&S?
Next week brings the main opportunity to find out how Marc Bolland’s strategy at Marks & Spencer is progressing when the retail bellwether posts full-year results.
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NewsJohn Lewis ups sales guidance after strong first quarter
Department store John Lewis has upped its sales guidance after outperforming the market in its first quarter.
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GalleryIn pictures: Marks & Spencer unveils new beauty department
Located on the first floor of the Kensington High Street store, the new beauty department at Marks & Spencer will be the template for future in-store beauty areas.
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NewsSelfridges named best department store
Selfridges has been named the world’s top department store retailer for the second time by the Intercontinental Group of Department Stores (IGDS) .
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OpinionTime to get smart with CRM
As is the case with multichannel integration, customer relationship management (CRM) is a term that’s been around for years yet too few retailers appear to be practicing it.
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NewsMiddle Eastern interest in House of Fraser stake
House of Fraser has received at least two approaches to buy a significant stake in the business after its Icelandic owners put its shares up for sale.
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AnalysisHow to attract international shoppers
As a big summer of tourism approaches, Alison Clements finds out why the UK has such appeal to international shoppers, what they like to buy and how retailers can attract them.
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NewsJohn Lewis reports bouyant sales
John Lewis reported a strong week with the weather and electricals sales playing in its favour.
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AnalysisHigh demand for multichannel skills
Multichannel skills are vital for retailers today. Claire Burke considers whether they should develop their skills in-house, or rely on external consultants.
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AnalysisSolving the supply chain dilemma
Should online and store stock be managed from one place, or is it best to separate the two? Rachael Revesz looks at developing a supply chain.
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NewsShop Direct to close two customer service centres in outsource move
Shop Direct, which operates brands including Littlewoods and Very, has outsourced its customer service operation in a move which could see two of its four contact centres close.
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GalleryJohn Lewis: New-look beauty hall
John Lewis Oxford Street’s new beauty department is an exercise in brand promotion while remaining a branded house.
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NewsJohn Lewis mulls store openings in China
John Lewis is looking at opening stores outside of the UK and is considering China as a potential location.
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GalleryPop-up shops: Going from strength to strength
Pop-up shops have come a long way from being attention-grabbing fads to brand mainstays that can make serious money.
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NewsElectricals and technology drive John Lewis sales rise
Sales at John Lewis jumped last week, powered by a strong performance in electricals and home technology.
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NewsSelfridges to extend London flagship
Famous department store business Selfridges is poised to extend its flagship store on Oxford Street and is understood to be on the brink of appointing The Shard architect, Renzo Piano.
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AnalysisDiamond Jubilee: Raising consumer spirits
Consumer spirits are low but as a summer of big events nears, kicked off by the Diamond Jubilee, retail could have a moment in the sun.
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NewsWolfson: Recession won't knock consumer confidence
Next boss believes GDP figures will be adjusted to show growth and Jubilee will deliver sales boost.