A fifth of UK customers have witnessed violence or abuse of shopworkers
More than 14 million people across the UK have witnessed violence or abuse against retail workers in the last year, according to new survey data from the BRC.
That equates to over a fifth of the population (21%) who have witnessed incidents including racial or sexual abuse of shop workers, or physical assault and threats with weapons while shopping, according to the data by BRC and Opinium.
Already have an account? Sign in here