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Watch: The Entertainer and NOTHS reveal trading trends from a ‘chaotic’ Christmas
Christmas 2020 was the most volatile retail has ever experienced. Leaders from The Entertainer, Notonthehighstreet, Openpay and Braze dissect the trading trends and what they mean for retail in 2021.
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Notonthehighstreet snapped up by US firm Great Hill Partners
Online gifting retailer Notonthehighstreet has been taken over by US investment firm Great Hill Partners for an undisclosed sum.
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How Dixons, Joules and Hotel Chocolat’s online prowess saved Christmas
Bricks-and-mortar retailers up and down the country had feared a Christmas washout as the UK veered in and out of lockdowns at the end of 2020.
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Five strategies to drive spend with winning customer experience
Here we crystallise the learnings from CX Decoded into five key steps to create a first-class customer experience proposition in order to drive sales and profits in 2021 and beyond.
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Data: Biggest factors motivating online consumer spending revealed
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to uncover what is driving them to purchase, where they are starting their online shopping journeys and which retailers are winning in UX.
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TikTok and Shopify partnership extends to UK as Facebook launches shopping tool
TikTok and Shopify have launched a partnership to help retailers and brands connect with new customers, while Facebook has created a rival shopping tool.
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