'Retail’s 12 gifts of Christmas to customers and the country'


Retailers have once again pulled out all the stops to look after consumers during 2022 – a year when customers and companies alike have laboured under burdens such as soaring inflation and the disruption following Russia’s invasion of Ukraine. George MacDonald celebrates the retail industry’s fantastic contribution

Never mind Santa – thank you to our retailers whose resilience, adaptability and flair have offered further evidence this year of a world-class industry at its best. 

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