‘How to recover cost inflation while continuing to offer value to customers’
By 
Erin Brookes2023-03-10T06:30:00
Grocers must walk a tightrope of managing their own inflationary pressures to preserve margins while continuing to win customers, says Alvarez & Marsal’s Erin Brookes
Balancing short and long-term improvements is critical, especially if significant investment is required to achieve a change programme or if there is a risk to customer experience.
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