ScS – now trading as Sofa Carpet Specialist – is a UK-based furniture and flooring retailer that is focused on expanding the breadth and quality of its offer to attract a wider customer base and achieve higher transactional values.
It trades from around 100 standalone stores across the UK, having pulled out of a significant concession agreement with the House of Fraser department store business ahead of its collapse in mid 2018.
While online sales still account for just 5% of total sales, these have been growing robustly. Creating a market-leading website and driving digital awareness is at the heart of its current strategy, with the retailer scoping out a new site in early 2020 that will be “built from the ground up to be faster, more responsive, and better suited to what our customers want”. A key focus will be on improving online conversion rates through better imagery and a faster site.
ScS has registered upticks in profits and sales as pent-up demand during the coronavirus crisis drove “record” first-half performance.
ScS has recorded an uptick in sales after orders following the first lockdown in 2020 significantly increased.
It takes a brave person to trade selling health and wellness products for big-ticket furniture items on the cusp of the deepest economic downturn in 300 years. Fortunately, Steve Carson has never been afraid of a challenge.
ScS has named former Holland & Barrett boss Steve Carson as its new chief executive to succeed the retiring David Knight.
ScS recorded a downturn in profits and sales in its full-year results due to the impacts of the coronavirus pandemic, but has since seen a strong recovery as it benefits from pent-up consumer demand.
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