Moss Bros was founded in London in 1851 by Moses Moss, selling and hiring formal wear and clothing for men. Traditionally better known as a hire business, Moss Bros has been working towards reinventing itself as a contemporary men’s fashion retailer from 2014. The hire business has also been modernised. It is looking to multichannel to extend its appeal with the younger segment of the market and become the UK’s leading suit specialist. Moss Bros was late into online but has been investing heavily in catching up since the end of 2013 including a revamped retail website as well as a transactional hire site. It is focusing on developing a single view of its customers across all channels – store, online, mobile, retail and hire – and also operates a responsive site to provide a better experience for its mobile customers, as well as dedicated international sites. Moss Bros is on a mission to become the go-to destination for menswear, but its share of the overall market remains small.
A clutch of retailers including Card Factory, Moss Bros, Watches of Switzerland and N Brown has warned of the impact of coronavirus on sales and profits.
Moss Bros is set for a return to private ownership after agreeing terms on a cash bid from the owners of Crew Clothing.
Moss Bros has hailed “good progress” with its strategy despite a fall in sales during the second half of its financial year.
Moss Bros has appointed Bill Adams as chief financial officer, replacing Tony Bennett who is leaving for personal reasons.
The second-hand clothing market is booming. Retail Week looks at how some retailers are already taking advantage of this growing trend and why it’s important to get on board.
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