All articles by Chris Brook-Carter
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OpinionâWhy all retail staff must now be offered training against insults, threats and attacksâ
As a law mandating retailers to train staff on how to protect themselves against abuse takes effect in New York, Retail Trust chief executive Chris Brook-Carter says UK retailers should take advantage of training that enables employees here to feel safer at work
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OpinionâCrime and policing bill is milestone in efforts to create safer retail environmentâ
Parliamentâs recent efforts to tackle abuse against retailers are necessary and long overdue, argues Retail Trust CEO Chris Brook-Carter
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OpinionâWe have a once-in-a-generation opportunity to create an industry with people at its coreâ
Amidst ongoing pressures facing the retail industry, Chris Brook-Carter from the Retail Trust explains why the charity has launched a new fundraising appeal.
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Future LeadersâWe must prioritise the mental health needs of everyone who works in retailâ
To mark Mental Health Awareness Week, retailTRUST CEO Chris Brook-Carter says ensuring good mental health for everyone who works in retail has never been more important
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OpinionâWeâre all responsible for looking after the people that contribute to retailâs successâ
We â you, me, every leader in British retail â have been handed a once-in-a-lifetime opportunity to prevent a potentially life- and sector-changing incoming mental health storm.
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OpinionâWhat does the governmentâs Plan for Jobs mean for retail?â
In more ways than one, retail has been on the front line of the Covid-19 crisis. It has been among a handful of sectors that have led efforts to keep the country running, ensuring stores and supply chains of essential goods have remained open.
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VideoMicrosoftâs Shelley Bransten: âStores are alive and wellâ
Shelley Bransten, Microsoftâs corporate vice president, retail and CPG, on why stores are being reimagined and remain an important part of any retailerâs strategy, and the cultural changes the tech giant has made to increase diversity in its workforce.
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VideoInsights on tomorrowâs retail from Tech. 2019
The team picks their highlights from this yearâs Tech. 2019 festival, including a debate on whether the mobile phone is âdeadâ.
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VideoTech. Cast: Is it too late for retail's legacy brands?
Chris Brook-Carter, SVP of Retail Week and World Retail Congress, and former Rakuten executive Will Shuckburgh discuss whether it is too late for some of the industryâs legacy names to adapt to the multichannel world.
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VideoTech. Cast: How to avoid retailâs âgraveyardâ
Retail Week and World Retail Congress SVP Chris Brook-Carter on how businesses can remain relevant in a multichannel world and avoid toppling into retailâs âgraveyardâ.
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OpinionRetail Week Live: Welcome to the digital revolution
Curious, open-minded, challenging, inspiring. These are the attributes all of us must harness if we are to survive the economic, social and cultural changes that the digital revolution is bringing down upon us with increasing force and speed.
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VideoThe Retail Week: Retail bosses react to shock EU referendum
Editor-in-chief Chris Brook-Carter joins the team to discuss the wider impact on the retail industry of a stunning Brexit result.
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NewsBrexit: Retail chiefs must lead in the creation of a prosperous future
The immediate reverberations of one of the most unexpected results in British political history are as shocking as they are inevitable.
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OpinionEU referendum: Retail Weekâs editors argue for remain and leave
Executive editor George MacDonald and editor-in-chief Chris Brook-Carter go head to head as retailers prepare for Thursdayâs poll.
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OpinionOpinion: The industry must unite to fix retailâs current image problem
Itâs been a dark few weeks for British retail: the biggest high street collapse since Woolworths and two sector leaders hauled in front of MPs.
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OpinionOpinion: BHS staff deserve more from this probe than a pantomime
The parliamentary probe into the collapse of BHS began this week and already the characters, rather than the issues, are taking centre stage.
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OpinionOpinion: Tescoâs Lewis is making progress but turnaround has a way to go
Only 12 months ago, reeling from an accounting scandal that shook UK business, Tesco unveiled the biggest loss in its history.
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OpinionOpinion: Next may see tough conditions ahead but should deliver rewards
Next boss Lord Wolfson has created a reputation for economic forecasting that has made the fashion retailer a bellwether for the sector.
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OpinionOpinion: Recognising the extraordinary talents of todayâs retail leaders
The 21st Retail Week Awards with Oracle is an opportune moment to reflect on the change that continues to characterise this industry.
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VideoRetail Week Live: Day two launches with a packed line-up of speakers
Nectar MD Will Shuckburgh joins Chris Brook-Carter and Luke Tugby in the studio to discuss the expectations for the day ahead.