All Carphone Warehouse articles – Page 15
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NewsCarphone Warehouse reshuffles UK management team
Carphone Warehouse has reshuffled its management team following its merger with Best Buy.
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NewsCustomers queue all night for iPad launch
Consumers, some of whom queued through the night, have turned out in force to snap up the first iPads to go on sale in the UK.
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AnalysisRoyal warrants
Royal warrants confer status on a retailer. But how do you get one? And how do you lose one?
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NewsBest Buy opens second UK store as iPad launches
Global electricals retailer Best Buy opens its second UK store today - at Hedge End, near Southampton.
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News
O2 brings in new staff bonus scheme
Mobile phone retailer O2 is to introduce a revamped bonus scheme for store staff after carrying out performance-related research.
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NewsFaster intranet helps Carphone Warehouse sell
Carphone Warehouse has moved onto a new hosting platform to help speed up its in-store internet connectivity, allowing better product demonstrations to customers and improved staff training.
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NewsCharles Dunstone warns of dangers of hung Parliament
Carphone Warehouse founder Charles Dunstone has backed a letter warning voters of the dangers of a hung parliament.
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OpinionBest Buy will have an electrifying effect on UK
From the electric cars to the manically excitable Blueshirts, there’s something almost evangelical about Best Buy. But behind the cult is a steely determination to crack the UK market and get its proposition here absolutely right.
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AnalysisBest Buy’s UK debut
US electricals giant Best Buy makes its long-awaited debut today. Tim Danaher pays a visit to an electricals store that changes the game
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NewsCarphone Warehouse riding high on back of demerger
The launch of US electricals giant Best Buy in the UK grabbed the headlines this week, but it was also parent company Carphone Warehouse’s first trading update since its demerger last month.
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Opinion
Choking on his cornflakes
Scott Wheway remembered my prediction that Best Buy wouldn’t have it all it’s own way in the UK, and is determined to prove it wrong.
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NewsCarphone Warehouse bullish ahead of Best Buy opening
Carphone Warehouse Group has reported like for like sales up 3% in its European business in its fourth quarter, as the group gears up to open its first Best Buy store in the UK this Friday.
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NewsBest Buy revs up to sell electric cars in the UK
Best Buy will turbocharge its UK debut next Friday with the inclusion of electric cars on the sales floor.
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NewsTalkTalk opens first retail outlet
TalkTalk has opened its first retail outlet, a customer experience centre, in Broadwick Street in Soho, London today.
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Analysis
Retail collaborations
As the new Boots and Waitrose tie-up shows, retailers see real potential in joining forces. But how can you make sure it works?
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AnalysisCustomer Service: Right first time
Giving your store and call centre staff the responsibility and means to solve customer problems can not only turn a negative into a positive but also pay off for the wider business
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News
Super Thursday retail updates bolster stocks
A round of strong results from retailers as diverse as Next and Kingfisher on ‘super Thursday’ last week helped lift some store stocks, but general retailers overall lagged the All-Share index and food shares were moribund.
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AnalysisThe ideal store
Which areas of in-store operations do retailers fall down on - and how can they improve them? Joanna Perry finds out
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Analysis
Social media
The increasing use of social media has opened up a world of possibilities for retailers to connect with consumers, but there are rules of engagement
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AnalysisBusiness sales: retail makeover tactics
After a year when retailers often got the cold shoulder, both private equity and IPO activity in the sector is picking up. Joanna Perry examines the makeover tactics retailers use to encourage a sale