The inside opinion from UK operations personnel director Hayley Tatum

What makes the ideal Tesco employee?

“Someone who is enthusiastic and committed to going the extra mile for customers.”

What is the Tesco ethos?

“Treat people how we like to be treated.”

What sets apart working at Tesco from your rivals?

“We work by a set of values that means there is an open, honest and supportive work environment. We have a wide range of roles and development programmes for people who want to progress, plus a range of qualifications.”

How do you strive to retain your staff?

“By keeping our benefits up to date and relevant – including special staff offers and benefits throughout the year – and by providing interesting and well-paid jobs.”

How do you ensure your employees have a good work/life balance?

“Through planned shifts, flexible working arrangements and contracts to suit different lifestyles.”

Founded 1919

Number of staff 280,000 in the UK

Number of stores Around 2,100 in the UK

Number of days’ holiday It varies depending on the length of service – those employees with more than five years’ service get 25 days plus bank holidays, while those with less than 12 months’ service are entitled to 20 days plus bank holidays

Employee benefits A defined benefit pension scheme allows members to build up a pension based on their earnings and service. They can also benefit from childcare vouchers and two share schemes – Save as You Earn and Buy as You Earn