Has retail changed forever? Inside the mind of the post-coronavirus consumer

Has retail changed forever post-coronavirus consumer

The coronavirus pandemic has already sparked a seismic shift in the way people behave and shop, but what longer-lasting effects will it have on the retail industry and its customers?

Will consumers gravitate towards retailers that were seen to have put their customers, colleagues and communities first during the crisis?

Could the pandemic usher in an era of conscious consumption?

Does the crisis spell the beginning of the end for fast fashion as we know it?

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