Waterstones has weathered a turbulent time for booksellers. Boss James Daunt talks about his novel choices around pricing and online.
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Daunt discusses bringing Waterstones back from the brink after “the wheels came off” in 2011 and his plans to put the retailer back in the black by improving the in-store experience and taking the fight to Amazon.
Retail Week Customer Experience 2016
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Waterstones has acquired Foyles bookshops from the founding family for an undisclosed sum.
This Saturday, shoppers will flock to independent vinyl stores to snap up the latest and rarest LPs on the tenth annual Record Store Day.
Waterstones has been forced to defend itself after opening a clutch of unbranded bookshops. Is the retailer’s move fair game or foul play? Cast your vote below.
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In the first edition of our new video series Retail Question Time, Ryman, Robert Dyas and Boux Avenue owner Theo Paphitis and Iceland managing director Richard Walker discuss government aid for the industry during the pandemic, business rates reform, their hopes for next week’s Budget – and why they both oppose high-speed rail link HS2.
The founder and executive chairman of The Entertainer said volumes were up nearly 500% during the first national lockdown and that the retailer is forward- planning to avoid the capacity and shipping challenges it faced during that period.
It has been another 12 months of change in the retail sector. The Retail Week team looks back on 2019 and selects some of the landmark moments and trends that characterised the year and will likely shape the industry in 2020 and beyond.
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