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Dixons Carphone customer help INDEX

Three ways to close the customer experience gap

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James Geller, retail solutions director at Oracle, looks at explanations for the existence of the customer experience gap and how to close it.

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Breaking down blockchain: The supply chain ledger

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Blockchain is set to transform how retailers do business and bring transparency to all stages of the supply chain.

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Why direct to consumer is a great opportunity for brands

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Manufacturers are tapping into shoppers’ desire for convenience by cutting out the middle man and selling direct to consumers.

Customer experience

Four ways to build the ultimate customer experience

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David Turner, senior director EMEA marketing at Oracle NetSuite, explores what today’s customer is looking for both online and offline.

Online shopping

The retail customer experience of the future

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Oracle’s Antony Welfare explains why customer experience offers retailers the biggest competitive advantage.

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