Retailers rely on loyalty programmes to incentivise shoppers and ensure repeat business, with 62% saying they plan to refresh their loyalty offerings within the next year.
David Turner, senior director EMEA marketing at Oracle NetSuite, reveals the three steps retailers can take to ensure customers keep coming back.
With sky-high consumer expectations and a difficult economic environment to contend with, retailers must have robust planning and forecasting processes.
With blockchain the future of the retail supply chain, Oracle’s Antony Welfare looks at the benefits of implementing a token-based system.
Blockchain may currently be one of the biggest talking points in retail, but businesses must take a considered approach to ensure successful implementation.
Technology investment and data insight are transforming the way finance teams operate, allowing them to better navigate an uncertain market and unlock value.
Retailers should start their investment plans with back-office technology and recruitment, rather than prioritising front-end functions.
A frictionless path to purchase online relies on retailers having a true view of stock within commerce solutions.
James Geller, retail solutions director at Oracle, looks at explanations for the existence of the customer experience gap and how to close it.
Blockchain is set to transform how retailers do business and bring transparency to all stages of the supply chain.
Manufacturers are tapping into shoppers’ desire for convenience by cutting out the middle man and selling direct to consumers.
David Turner, senior director EMEA marketing at Oracle NetSuite, explores what today’s customer is looking for both online and offline.