Three ways to close the customer experience gap
James Geller, retail solutions director at Oracle, looks at explanations for the existence of the customer experience gap and how to close it.
Breaking down blockchain: The supply chain ledger
Blockchain is set to transform how retailers do business and bring transparency to all stages of the supply chain.
Why direct to consumer is a great opportunity for brands
Manufacturers are tapping into shoppers’ desire for convenience by cutting out the middle man and selling direct to consumers.
Four ways to build the ultimate customer experience
David Turner, senior director EMEA marketing at Oracle NetSuite, explores what today’s customer is looking for both online and offline.
The retail customer experience of the future
Oracle’s Antony Welfare explains why customer experience offers retailers the biggest competitive advantage.
