What retailers don’t know about customer loyalty
Retailers rely on loyalty programmes to incentivise shoppers and ensure repeat business, with 62% saying they plan to refresh their loyalty offerings within the next year.
Three steps to delivering the perfect order
David Turner, senior director EMEA marketing at Oracle NetSuite, reveals the three steps retailers can take to ensure customers keep coming back.
Is your spreadsheet addiction leading to administration?
With sky-high consumer expectations and a difficult economic environment to contend with, retailers must have robust planning and forecasting processes.
Breaking down blockchain: The tokenised ledger
With blockchain the future of the retail supply chain, Oracle’s Antony Welfare looks at the benefits of implementing a token-based system.
How to implement blockchain effectively
Blockchain may currently be one of the biggest talking points in retail, but businesses must take a considered approach to ensure successful implementation.
Introducing a new approach to modern finance
Technology investment and data insight are transforming the way finance teams operate, allowing them to better navigate an uncertain market and unlock value.
Why back-office functions are an investment priority
Retailers should start their investment plans with back-office technology and recruitment, rather than prioritising front-end functions.
Why online advertising must match your inventory
A frictionless path to purchase online relies on retailers having a true view of stock within commerce solutions.
Three ways to close the customer experience gap
James Geller, retail solutions director at Oracle, looks at explanations for the existence of the customer experience gap and how to close it.
Breaking down blockchain: The supply chain ledger
Blockchain is set to transform how retailers do business and bring transparency to all stages of the supply chain.
Why direct to consumer is a great opportunity for brands
Manufacturers are tapping into shoppers’ desire for convenience by cutting out the middle man and selling direct to consumers.
Four ways to build the ultimate customer experience
David Turner, senior director EMEA marketing at Oracle NetSuite, explores what today’s customer is looking for both online and offline.
The retail customer experience of the future
Oracle’s Antony Welfare explains why customer experience offers retailers the biggest competitive advantage.
