Don’t forget those busy behind the scenes when you are celebrating the success of your business
Last night might be considered to be England’s night, what with the football result and all, but at the BT Retail Week Technology Awards 2012 it really belonged to Scotland.
A group of gentleman from SCOTMID Co-op, resplendent in their kilts, taking to the stage to collect the Fujitsu IT Team of the Year gong, was one of the highlights of the evening.
A small team, the entry clearly highlighted the impact their work has on the business they support. And their pride at having triumphed in a category up against major retailers such as Debenhams, B&Q and Aurora Fashions - the overall winner of this year’s awards - was clear.
One retailer commented to me that the greatest success of a major IT project in her business was that no one had noticed when then migration from old systems to new had taken place. It’s often hard for IT teams to gain profile for their work internally for just this reason, users only take notice of core infrastructure and systems when it’s not working properly or fit for purpose to support them in their roles.
Other winners on the night, including Sainsbury’s, Boots and Argos had brought along whole teams of staff from parts of the business that are often invisible to the outside world. But the cheers as winners were announced, and the smiles when they got up on stage, reminds us all that everyone deserves recognition when they are doing a great job.
If the IT teams in your business are doing great work, and you don’t shout about it, then you’ve scored an own goal.