Rent the Runway freezes new subscriptions due to supply chain issues

Rent the Runway

Rent the Runway has temporarily stopped taking on new customers as it grapples with a number of inventory and supply chain issues.

The clothing subscription specialist’s chief executive co-founder and chief executive Jenn Hyman emailed customers in the US over the weekend, after many had complained of a lack of stock and late order deliveries.

Hyman said that Rent the Runway would not be taking on new subscribers or new event rental orders until October 15 and advised existing customers to order “a few days in advance of your normal schedule”, according to CNBC.

It has also been reported that the business has been forced to return money to disgruntled customers who never received thei

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