Patrick O'Brien
- Opinion
Comment: Why John Lewis had to end free click-and-collect for all
John Lewis is to charge for small click-and-collect orders, suggesting it is failing to persuade shoppers to spend on additional purchases.
- Analysis
Analysis: 10 reasons why Aldi and Lidl will not go the way of Kwik Save
Wage increases are finally outpacing price rises but the German discounters’ bubble won’t burst as UK counterpart Kwik Save’s did.
- Opinion
Comment: Why the Internet fridge remains frozen in time
Retail Week ran a comment article last month citing the idea of the Internet fridge that could understand when you were low on cheese and connect to online grocers to ensure you never ran out again.
- Opinion
Comment: Why omnichannel cannot save the high street
An omnichannel approach is essential for retail chains, but click-and-collect will not stop the online channel’s squeeze on the high street.