All Technology articles – Page 70
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Retail VoiceRetail media: A multibillion-pound opportunity to improve CX and revenue
With the retail media market set to be a £100bn juggernaut over the next five years, according to global consulting firm BCG, there is a colossal opportunity for retailers to boost their bottom line. WNS’ Brian Burchfield delves into the ways retailers can capitalise on retail media.
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AnalysisAnalysis: As DFS and ProCook warn on profits, has the homewares sector lost its spring?
The homewares sector has enjoyed a boom over the past two years but, with DFS and ProCook issuing the latest in a string of profit warnings, has the pandemic bubble burst?
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AnalysisAnalysis: Five things you need to know about Beauty Pie
Arriving on the scene in 2016, Beauty Pie was founded on the premise that beauty should be affordable without compromising on quality. With recent investment off the back of a year when sales grew 140%, can it change the landscape of beauty retail?
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InterviewThe Amazon of washing machines: How Marks Electrical is taking on the titans
In a volatile and inflationary electricals market, Marks Electrical has bucked sector trends by growing both sales and market share. Retail Week speaks to chief executive Mark Smithson about how his business is outcompeting its more established rivals
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AnalysisRetail Horizon 2022: Navigating cost of living, sustainability and ‘blended retail’
From Brexit to Covid-19, Russia’s invasion of Ukraine to supply chain issues and soaring inflation, the power of external influences to challenge the retail industry has been relentless in recent months.
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AnalysisRetail Horizon 2022: Navigating cost of living, sustainability and ‘blended retail’
From Brexit to Covid-19, Russia’s invasion of Ukraine to supply chain issues and soaring inflation, the power of external influences to challenge the retail industry has been relentless in recent months.
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DataData: New ranking reveals top 30 UK retailers by store growth
Retail Week’s latest report features new analysis of the retailers that expanded their store footprint the most from January 2019 to March 2022. It also features data from Local Data Company to show the sectors that are driving store growth and where the opportunities lie.
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Retail VoiceFour questions to help you discover if BNPL is right for your business
There is a lot to consider when adding a new payment method. Buy now, pay later (BNPL) is no exception. So what questions should retailers ask before adopting BNPL, asks Checkout.com’s Renee Howard.
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Retail VoiceThree reasons why retailers should switch from reactive to predictive monitoring
With flexibility now one of the linchpins of a successful business, Diebold Nixdorf’s Leyla Feghhi sets out the case for retailers using managed services to ensure they are as proactive as possible.
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NewsM&S launches tech start-up sustainability challenge to drive net-zero goals
Marks & Spencer has unveiled a sustainability challenge for tech start-ups as it pursues its ambition to become a net-zero business by 2040.
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Opinion‘Retailers should be a little less quick to dismiss the crazy ideas’
It is easy to ignore the ‘dreamers’ but retailers should find the visionaries in their teams and dedicate a portion of their innovation portfolio to bold experiments, believes Bain & Company’s Jonathon Ringer
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NewsRevamped Retail 100 will ditch rankings to reflect modern leadership
Retail Week’s annual celebration of the industry’s most inspiring individuals driving people, purpose and profit will return on June 16. Unlike previous years, the Retail 100 2022 will be a showcase rather than a ranking, with disruptive brands, sustainability activists and people champions recognised alongside a more diverse mix of c-suite leaders.
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GalleryStore gallery: Amazon opens first ever Style fashion store in California
Tech giant Amazon has opened its first-ever Style dedicated bricks-and-mortar fashion store in Glendale, California.
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NewsTed Baker chief optimistic as losses reduce and sales rise
Fashion retailer Ted Baker has posted an improvement in annual performance and was upbeat about prospects after an encouraging start to the new financial year.
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AnalysisFrom AR to Gen Z – the must-read stories and insight from Retail Week Live 2022
Reporting by: Grace Bowden, George MacDonald, Hugh Radojev, Rosie Shepard, Luke Tugby
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Opinion‘Make no mistake – quick commerce is not going anywhere’
Even before the pandemic, grocery shopping was ripe for disruption and q-commerce is here to stay, argues Edge by Ascential’s Xian Wang
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Retail VoiceThree stages of retail opportunity in the metaverse
With the metaverse offering retailers a whole new level of customer interaction, EY’s Thomas Harms takes a look at what firms can do to seize the moment
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NewsOnline sales tax will ‘damage shops and high streets’, Marks & Spencer warns
Marks & Spencer has written to chancellor Rishi Sunak setting out its opposition to an online sales tax.
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VideoWatch: Boots CIO – a ‘meaningful difference’ in customer messaging forges a more human connection
Join Boots and Cognizant as they discuss why connecting with customers, especially younger, digital-native consumers, is becoming increasingly complex.
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Retail VoiceThree ways to create a better customer connection
Exceeding expectations is a sure-fire way to keep shoppers happy. Slalom’s Miriam Souissi explores three ways in which retailers can go above and beyond to create better customer connections.

















