All Technology articles – Page 227
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OpinionComment: M&S fall in online sales highlights the risks of replatforming
The hostile reaction to M&S’s disclosure of an 8% decline in online sales, following the launch of its new website, is a timely reminder of the risks involved in major replatforming programmes.
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AnalysisAnalysis: Mall of Scandinavia set to change Sweden’s retail landscape
Opening in 2015, Mall of Scandinavia is hoping to draw in big brands and breathe life back into Sweden’s flagging retail market.
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NewsOliver Bonas aims to 'digitise its business' with tablets and click-and-collect
Oliver Bonas is “digitising its business” by introducing tablets into store and launching click-and-collect.
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OpinionBlog: Four ways bricks-and-mortar stores can beat online retailers
Now that customers have the ability to shop when and where they want online, the need to enter a store is rapidly declining but bricks-and-mortar stores can still be a strong asset for retailers.
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GalleryIn pictures: Superdrug unveils new high-end format, Beauty Studio
Superdrug has unveiled its new high-end beauty store format, which combines retail with a raft of express beauty treatments.
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NewsSuperdrug returns to profit but sales slip amid fierce competition
Superdrug has returned to profit but experienced a sales slip due to reduced high street footfall and fierce competition.
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OpinionBlog: Engage and motivate staff using customer feedback
Location managers have a lot to think about – stock levels, shift scheduling, sales reports, hiring, training, filling in for missing staff, the list goes on.
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AnalysisTopman creates 3D digital avatars of catwalk models
Topman has created 3D avatars of the models on its spring/summer 2015 catwalk as owner Arcadia continues to develop its digital offer.
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AnalysisWebinar: Collaboration and solid infrastructure are crucial to ICT agility, says John Lewis IT strategy boss
Collaboration, mixed skills and a robust infrastructure are at the heart of ensuring a retailer has excellent IT agility.
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NewsTesco trials slimline contactless payment tills in London stores
Tesco is testing slimline card-only checkouts in its busiest London stores in a bid to save space and reduce queues during peak times.
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OpinionComment: Touch, smell, taste, sound and vision as customer experiences
Stores are here to stay due to five simple reasons. Shopping is about experiences – using our five senses – which can only happen in a store.
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NewsWestfield London launches PayPal app for car park payments
Westfield London has partnered with PayPal to allow shoppers to pay for parking using a mobile device at the Shepherds Bush centre.
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OpinionBlog: Customer satisfaction with returns makes good business
The summer sales are in full swing, with brands vying for the attention of consumers on the hunt for holiday bargains.
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OpinionComment: Why retailers should work with start-up accelerators
We are now living in an age when the digitisation of the entire retail experience is an attainable and beneficial possibility.
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AnalysisAnalysis: How Asda plans to become the UK's most convenient grocer
Asda is on a drive to make it more convenient to shop at the grocer by investing heavily in its multichannel delivery methods.
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OpinionComment: Amazon’s Firefly sets the stage for next etail battleground
Not content with selling you everything from a Gangsta Rap colouring book to canned unicorn meat (yes, really), Amazon has revealed the latest step in its journey towards world domination.
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AnalysisRetail Week launches its first 24-hour hackathon
Retail Week is launching the first Retail Week Hackathon, affording retailers crucial insight into creating the ultimate customer experience.
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NewsArgos appoints head of IT, commercial and supply chain
Argos has appointed Henrietta Baring to the newly created position of head of IT, commercial and supply chain to help it become a “digital retail leader”.
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OpinionComment: Tesco IT boss Mike McNamara on innovation and its Google Glass app
The world is changing at an incredible pace. It took over 12 years for TV to reach 50 million people, but a successful app can now do it in a matter of days.
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NewsBoots launches new app linked to Advantage Card loyalty scheme
Boots has launched an app to send customers offers linked to their Boots Advantage Card accounts rather than through paper coupons.