Online cards and gifts retailer Funky Pigeon has taken its systems offline and temporarily suspended all orders following a cybersecurity breach last week.
Funky Pigeon, which is owned by WHSmith, reported that it had been the target of a cyberattack on Thursday.
Funky Pigeon said no customer payment data was compromised by the attack as this data is processed by third parties. It added that it did not believe customer passwords were at risk but had contacted all customers who had ordered from the website over the past year to alert them to the incident.
The retailer has recruited external experts to investigate the attack and has also contacted the relevant regulators to inform them about the breach.
Funky Pigeon said: “We are currently investigating the extent to which any personal data – specifically names, addresses, email addresses and personalised card and gift designs – has been accessed.
“We would like to sincerely apologise to our customers for any concern or disruption this may cause, and reassure them that our teams are working around the clock to investigate and resolve this incident. As our investigation progresses, we will provide further updates to customers and other affected parties as necessary.”
The Works was forced to shut several stores after it was hit by a cyberattack earlier this month, while 300 Spar stores were impacted by an attack in December.
Tesco’s website and app were also hit by hackers in October.
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