Customers must now prove their identity when shopping online as two-factor authentication becomes mandatory for ecommerce in the UK.
SCA will require shoppers to verify themselves each time an online transaction occurs by entering a one-time password alongside their card details. This could include verifying a purchase via text message or a designated app.
The new requirements are designed to tackle the amount of money lost to online fraud, with SCA regulation for online shopping following the introduction of two-step verification for online banking by the Financial Conduct Authority in March 2020.
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