Dispatch: How China’s JD.com shored up its supply chain during coronavirus


As the coronavirus takes its toll on economies and businesses across the globe, we bring you regular dispatches from international retailers, who provide their insights into how they are coping with the pandemic.

Here, Ella Kidron and Yuchuan Wang from Chinese ecommerce giant JD.com explain the changes it made within its supply chain to ensure it coped with additional demand during the lockdown.

This article first appeared in issue two of the World Retail Congress report The Retail World 2020: Retailing in a time of crisis.

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