All Supply chain articles – Page 97
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OpinionBlog: Online retailers and delivery firms takes customer service top spot in new research
New research into customer satisfaction from Hermes reveals online retailers and delivery firms rated top for customer service
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OpinionRetailers know that something has to give on free delivery
The industry’s current model of free delivery is no longer sustainable and retailers will have to adapt their offers accordingly.
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OpinionBlog: Lack of young truck drivers will have consequences for retailers
Encouraging younger recruits to become lorry drivers is a vital cause that the entire supply chain industry should get behind.
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AnalysisAnalysis: Will UK apartment operators refuse to accept online orders?
As ecommerce deliveries grow they are becoming problematic in offices and even apartment buildings. Will UK housing operators ban them?
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AnalysisMoonpig's new boss Sturrock on battling 'boring' with continued innovation
Moonpig’s boss James Sturrock is determined to keep innovation at the heart of the business as it celebrates its 15th anniversary this year.
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NewsHome Retail boss John Walden defends bet on Argos same-day delivery
Home Retail CEO John Walden has defended the investment in Argos’s same-day delivery by claiming it is vital for the business’s “long-term health”.
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NewsTesco alters supply chain to keep fruit and veg fresh for two extra days
Grocery giant Tesco is launching an initiative to keep popular fruit and vegetables fresher for an extra two days in an effort to cut food waste.
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NewsCo-operation and communication will absorb the Black Friday 'tsunami'
We can learn so much from what happened at last year’s Black Friday, but perhaps the most salutary lesson is all stakeholders must work together and not over-promise to the customer.
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AnalysisTwitter debate: Could smarter warehousing be answer to meeting future consumer demand?
Find out how smarter warehousing can help retailers prepare for a future of cross-channel purchasing.
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OpinionBlog: Hermes research shows UK consumers will be purchasing on Halloween
New research from Hermes reveals what consumers around the country have planned for this Halloween.
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AnalysisInfographic: The importance of weather forecasts in retail planning
Using data from the Met Office and IGD, these infographics show how food retailers and suppliers are making use of weather data.
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OpinionBlog: Peak trading preparation for retail supply chains
With the peak trading season just around the corner, how prepared are retail supply chains for the spending event of the year?
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AnalysisEBay renews Argos tie-up to extend click-and-drop service nationwide
EBay has signed a multi-year partnership with Argos that will allow the online marketplace’s sellers to drop-off products at stores nationwide for delivery.
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OpinionAs Black Friday looms retailers must be prepared to manage expectations
Whether you like it or not, Black Friday is here to stay and retailers must ready themselves for an even bigger event this year.
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AnalysisBooker boss Wilson outlines strategy for Londis and Budgens stores
Charles Wilson has pinpointed three key priorities in his bid to revitalise the Londis and Budgens chains.
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AnalysisYodel to hire 7,000 drivers to tackle Christmas and Black Friday demand
Courier firm Yodel is hiring almost 7,000 drivers as it gears up to deal with increased demand during the Christmas period.
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VideoWatch: Argos's same-day delivery service put to the test
Argos has raised the bar in fulfilment by launching same-day delivery for just £3.95 per order. We put the service to the test.
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AnalysisTwitter debate: How can smarter warehousing help accelerate sales?
Join Retail Week and SEGRO for a Twitter debate on how smarter warehousing can help retailers build fulfilment strategies for the future.
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AnalysisTesco simplifies payment terms to create 'fairer' deals with suppliers
Tesco has unveiled new supplier payments terms, which it says will create a “fairer” and more standardised system.
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AnalysisHouse of Fraser introduces premium next-day delivery options
Department store group House of Fraser has added two premium next-day delivery options to its expanding range of fulfilment services.