Watch: Pets at Home opens doors to 'store of the future'

Pets at Home store entrance

As Pets at Home launches its new store format, boss Peter Pritchard shows Retail Week around the outlet that aims to be the ’destination for pets’

Pets at Home opened the doors to its new concept in Stockport on this month.

Full of interactive elements, new technology and highly trained staff, boss Peter Pritchard says stores like this will lead the way for bricks-and-mortar retailers to compete with the likes of Amazon.

The specialist retailer ploughed around £1m into the new store designs and refurbishments at Stockport and Chesterfield respectively, with five more stores slated to be upgraded this year followed by a further 40 in 2020.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few moments before your account is updated.