Revving up: How forecourts are setting a new direction in travel retail

Gridserve Braintree 2

The rise of the staycation, localism and increased use of electric vehicles are set to transform how shoppers use forecourts. How are retailers and operators looking to respond?

The coronavirus pandemic has been a double-edged sword for forecourt operators. While fuel volumes have been battered by frequent lockdowns (Shell says they were down 70% during the first national lockdown last year), retail sales have ridden to the rescue.

Lumina Intelligence’s UK forecourt market report 2021 shows that compared with the convenience average forecourt shoppers are visiting more frequently, spending more time in store and increasing their basket size, resulting in an average spend of over £15.

Often situated in densely populated areas, the convenience and accessibility offered by service stations has placed them in the sweet spot of two key pandemic trends.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.