Retailers pulling all the levers to avoid Christmas staffing chaos

Shoppers on Oxford Street wearing face masks

Retailers across different categories are working overtime to deal with increasing absenteeism and a repeat of the chaotic ‘pingdemic’ scenes of the summer as the new Covid-19 variant surges across the UK.

As England delivered a record number of Covid cases for the entire pandemic, a number of retailers have expressed concern at the prospect of surging Omicron cases leading to an uptick in absenteeism in turn exacerbating ongoing supply chain and availability issues in the run-up to Christmas.

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