Opinion: On June 15, retailers need to remind shoppers of what they’ve missed

George MacDonald

Some reassuring news accompanied Marks & Spencer’s results last week – the rate of coronavirus infection among its staff was no worse than among the general population.

The measures pioneered in food stores, such as those of M&S and the big grocers, and then other retailers such as B&Q, have provided the wider industry with as good a starting point as could be hoped for as preparations get underway in earnest to open its doors to the public again on June 15.

Yes, it’s a shame that’s later than the June 1 blast-off date many had hoped for, but it does give retailers time to finesse their plans and ensure that the resumption of business as usual – sort of – is a red-letter day for the right reasons.

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